We have an exciting opportunity for a Lead Email Designer to join the team on an FTC for nine months to produce and evolve Harrods email communications. As a Lead Email Designer, you will be overseeing the design, build, and continual improvement of our marketing, triggered, and lifecycle email communications.
In this role, you will be using your creative skills to design emails that are commercially successful, responsive, on-brand, and consistent. The emails will be built in Emarsys using reusable blocks within a responsive template, which you will be responsible for maintaining and evolving. Ensuring all email templates and designs are responsive and maximised for mobile is vital to the success of this role. You will also oversee approval of all Harrods emails, checking design and build, and lead the email design team.
You will be supporting the Creative Design Manager and leading our team of Email Designers and Developers. The role will also be working alongside the CRM, Content, and Creative departments to ensure a unified approach to providing an engaging brand experience for the customer.
As a Lead Email Designer, you will be passionate about delivering creative solutions that deliver for both the user and the business. You will be an experienced people manager who is confident in giving direction, feedback, and guidance. You are an individual that remains calm under pressure, with excellent communication skills and the ability to deliver high-quality work to tight timescales.
You will also:
Above all, you will have a passion for design as well as a keen eye for typography and be up to date with the latest trends to be able to deliver the Harrods message through email.
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Fixed Term (Fixed Term)
Creative Content (Vicky Lim)
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods
Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.
Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story.
