Job Description
Lead With Purpose. Make a Real Impact.
Copa Health is seeking an experienced and compassionate Lead Direct Support Professional (Lead DSP) to support individuals with disabilities while guiding and mentoring staff.In this role, you’ll combine direct care with team leadership, helping ensure high-quality, person-centered services in a group home setting while supporting staff development and program success. What You’ll DoAs a Lead DSP, you will play a key role in both care delivery and team support Direct Care & Support
- Assist members with daily living activities (hygiene, meals, mobility, etc.)
- Support community involvement, social skills, and independence
- Transport members and assist with appointments
- Maintain a clean, safe, and structured environment
Leadership & Coordination
- Mentor, train, and support DSP staff
- Act as a liaison for families and team communication
- Help resolve challenges and support program operations
- Lead in the absence of the Program Coordinator
Documentation & Compliance
- Ensure accurate and timely completion of documentation (service plans, logs, reports, etc.)
- Support compliance with DDD/DHS requirements and agency policies
- Participate in meetings, audits, and program evaluations
Minimum Qualifications
- High school diploma or GED required
- At least 1 year of experience in direct care, behavioral health, or disabilities field
- Strong leadership, mentoring, and communication skills
- Ability to problem-solve and remain calm in crisis situations
- Experience with documentation and care coordination preferred
- Valid AZ driver’s license & acceptable driving record (if required)
- Ability to pass background checks, drug screen, and obtain Fingerprint Clearance Card
- Bilingual (English/Spanish) preferred
Physical Requirements
- Ability to lift/assist (50+ lbs., team lift)
- Frequent standing, bending, and movement
- Ability to assist with transfers and mobility support
What You’ll Get… At our organization, we prioritize the growth, well-being, and satisfaction of our team members. As a full-time mental health professional, you'll benefit from:
- Limitless Growth and Career Advancement Opportunities Thrive with us through diverse career paths and internal development programs.
- Career Development Access ongoing training and development through our dedicated Organizational Development & Learning Department.
- Generous PTO Program Enjoy up to 3 weeks off in your first year, with continuous accruals and an additional PTO day for Employee Well-Being.
- Paid Holidays Celebrate 10 paid holidays annually.
- Wellness Program Benefit from our expert Health services and wellness incentives to reduce costs.
- Tuition Reimbursement Receive up to $3,000 for educational advancement.
- Affordable Health Care Plans Choose from comprehensive Medical, Vision, and Dental plans.
- Flexible Spending Accounts Utilize H.S.A., H.R.A, and F.S.A. options with select medical plans.
- Insurance Coverage Enjoy free Short-Term Disability, Long-Term Disability, and Life/AD&D Insurance up to $100,000.
- Retirement Savings Benefit from 403(b) retirement plans with a company match.
- Employee Assistance Access 6 free coaching and 6 free therapy sessions, plus a wealth of wellness content and services.
- Additional Insurance Options Aetna Medical, Delta Dental, Eyemed vision, Pet Insurance, Additional Life/AD&D Insurance, and more!
Apply TodayIf you’re ready to make a difference and grow your career in behavioral health and community services, we want to hear from you!Copa Health is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law.Pre-Employment Criminal Background and Drug Testing Required. EOE
