Job Description

Lead Development Representative (Lead Generation)

Ready to launch or accelerate your sales career?

Are you ambitious, multilingual, curious, and motivated by connecting with people? Do you want to build a successful career in sales with a global technology leader? If so, this could be the perfect opportunity for you.

At Milestone Systems, we're looking for a motivated Lead Development Representative (LDR) to join our Global Lead Generation team. Whether you're starting your sales career or looking for your next step in business development, this role offers a fantastic opportunity to develop valuable commercial skills, gain international experience, and make a real impact on business growth.

As an LDR, you will be primarily responsible for lead generation and qualification, with a particular focus on leveraging events and our website as lead sources. You will engage with potential customers and help to build the pipeline that drives our continued success. You'll work closely with sales and marketing teams across EMEA and APAC while developing the skills needed for a career in sales, business development, account management, or marketing.

Why join Milestone?

At Milestone, we believe our people are our greatest asset. When you join us, you'll become part of a collaborative, supportive, and high-performing culture where learning and development are actively encouraged.

You'll benefit from:

• Comprehensive onboarding and training programme
• Continuous coaching and mentoring from experienced sales professionals
• Exposure to international markets and customers
• A collaborative team environment where your ideas and contributions matter
• The opportunity to work for the global leader in video management software

This is more than a lead generation role. It's an opportunity to build a strong foundation for a successful commercial career.

Join a team with high aspirations

You will become part of our Global Lead Generation team, a highly engaged and supportive group responsible for connecting Milestone with future customers.

We value teamwork, knowledge-sharing, innovation, and celebrating success together. From your first day, you'll be encouraged to contribute ideas, develop new skills, and take ownership of your career growth.

What you'll do

As a Lead Development Representative, you will be responsible for identifying and qualifying potential customers from inbound lead sources such as events and website enquiries and helping to drive business growth by delivering high-quality opportunities to our regional sales teams.

Your responsibilities will include:

• Prospecting, researching, and identifying new leads by using a variety of approaches and through various channels, including cold calling, email outreach, social media, and networking.
• While you won't have face-to-face customer interactions, you will have the opportunity to interact with customers over the phone and MS Teams, building relationships and providing valuable insights.
• Identifying key decision makers within these prospects and determining the potential of leads to the business. Once leads are qualified, LDRs hand them off to the sales team for further engagement and closing.
• Building rapport and understanding customer needs are essential to the LDR role utilising key customer service skills combined with sales techniques and strategies.
• Lead Development representative will be required to manage their time effectively to meet targets and deadlines.
• Engaging proactively with and coordinating with the sales team to develop and grow the sales pipeline.
• Capturing all relevant information in Salesforce with strong attention to detail when managing leads, tracking interactions, and maintaining accurate records.
• Managing the team inbox to support customer and partner enquiries and route inquiries to the appropriate team.
• Consistently achieving activity and qualification targets while delivering an excellent customer experience

What we're looking for

We are seeking ambitious, motivated individuals who thrive on connecting with people and are passionate about building a career in sales and marketing. We are especially interested in multilingual candidates who can support our diverse international customer base.

You may be a recent graduate looking to start your career, have experience in sales or customer service, or already be working in a business development role and ready to take the next step in your professional journey.

We'd love to hear from you if you have:

• A strong interest in sales, business development, or customer engagement
• Excellent communication skills and confidence speaking with customers in multiple languages
• A curious mindset and willingness to learn
• Strong organisational skills and attention to detail
• Fluency in English is essential. Candidates who speak one or more additional EMEA languages alongside their native language will be given priority.
• Resilience, persistence, and a positive attitude
• The ability to manage multiple priorities and work towards targets

Additionally, the following would be advantageous:

• Previous experience in sales, customer service, retail, hospitality, recruitment, or lead generation
• Experience working with CRM platforms such as Salesforce

Formal qualifications are helpful but not essential. We are more interested in your motivation, attitude, and potential to succeed.

About Milestone

When joining Milestone, you will become part of one the world’s leading providers of video management software in and beyond security. Since starting up in Denmark in 1998 our team has grown to include + 1,000 employees based in 25 countries. Today, our solutions are used in 500,000+ installations worldwide – with many more to come.

We believe that in addition to our strong and exciting technology, our success is also based on our dedication to putting people first – both the people we work with and the people around us. It’s how we grow our culture, our business, and our community. Because at Milestone, we grow together. Ready to elevate your career with an amazing team? Join Milestone. If you are curious to know more about who we are, we suggest you visit http://milestonesys.com/career 

Apply

Are you excited about this opportunity then we encourage you to apply as soon as possible. We will take candidates into the recruitment process continuously and the position will remain open until a suitable candidate has been found.