The Lead Demand & Supply Manager is accountable for Demand and Supply planning performance, ensuring the delivery of accurate forecasts, optimized inventory, and reliable product availability. This role leads the planning cycle, drives cross-functional alignment across commercial, supply chain, and operations teams.
The position owns planning governance, performance tracking, and continuous improvement initiatives to enhance forecast accuracy, service levels. It proactively identifies risks and opportunities, drives mitigation and resolution actions, and ensures execution discipline across the planning horizon
Position Purpose:
The Lead Demand & Supply Manager is accountable for Demand and Supply planning performance, ensuring the delivery of accurate forecasts, optimized inventory, and reliable product availability. This role leads the planning cycle, drives cross-functional alignment across commercial, supply chain, and operations teams.
The position owns planning governance, performance tracking, and continuous improvement initiatives to enhance forecast accuracy, service levels. It proactively identifies risks and opportunities, drives mitigation and resolution actions, and ensures execution discipline across the planning horizon.
Your key Responsibilities:
Your key responsibilities include but not limited to:
Own the end-to-end Demand & Supply balance for the assigned scope by ensuring accurate demand plans, feasible supply alignment, proactive risk identification, and delivery of agreed service, inventory, and performance targets.
Lead the S&OP (IBP) process for the assigned scope by ensuring high-quality inputs, driving cross-functional alignment, and enabling structured, timely decision-making with clear accountability and execution follow-through.
· Cross-Functional Alignment & Decision Governance
Enable effective cross-functional decision-making by aligning stakeholders across Sales Operations, Technical Operations, Manufacturing, Supply Chain, and Finance on priorities, constraints, and trade-offs while ensuring timely resolution of escalations.
· Order Fulfilment & Customer Interface
Own order fulfilment performance by ensuring reliable delivery against commitments, managing customer communication transparently, and driving prioritization and issue resolution in alignment with business rules.
· System & Process Governance
Ensure robust planning governance by owning data integrity, enforcing standardized processes, and driving continuous improvement in systems, tools, and planning frameworks.
· Performance Management, Reporting & Analytics
Drive performance visibility and decision support by owning KPI frameworks, delivering actionable insights, and enabling data-driven decision-making through structured reporting and forward-looking analysis.
· Continuous Improvement
Lead continuous improvement initiatives by identifying performance gaps, driving root-cause analysis, and implementing sustainable actions to enhance planning accuracy, service levels, and operational efficiency.
What you will bring to the role:
Essential Requirements:
Strategic Thinking: Connects business objectives to operational execution with a long-term perspective.
Stakeholder Management: Influences cross-functional teams and aligns diverse priorities effectively
Skills Desired
Business Networking, Business Scenario Planning , Change Control, Continual Improvement Process, Efficiency, Flexibility, General Hse Knowledge, Including Gdp, Inventory Management, Knowledge Of Gmp, Operations, Order Fulfillment, Order Management, Procurement, Product Distribution, Risk Management, Supply Chain, Supply-Chain Management, Supply Chain Planning, Supply Planning
Sandoz is the global leader in generic and biosimilar medicines, with a growth strategy driven by its Purpose: pioneering access for patients.
More than 20,000 people of 100 nationalities work together to ensure 900 million patient treatments are provided by Sandoz annually, generating substantial global healthcare savings and an even larger social impact. Its leading portfolio of approximately 1,300 products addresses diseases from the common cold to cancer.
Headquartered in Basel, Switzerland, Sandoz traces its heritage back to 1886. Its history of breakthroughs includes Calcium Sandoz in 1929, the world’s first oral penicillin in 1951, and the world’s first biosimilar in 2006. In 2024, Sandoz recorded net sales of USD 10.4 billion.
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