Job Description

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

You will report to Senior Analytics Manager, Payments and will work on site from our office in Petaling Jaya.

Job Description

The Role

As our Lead Specialist for Data Scientist (Analytics), you will be the strategic voice behind our product development, turning complex data into relevant experiments that shape the bank's future. This isn't just an analytics role; it's an opportunity to lead the data lifecycle, pioneer Generative AI programs, and directly influence how we build products at GXBank.

What You'll Do:

• Partner with product, design, and engineering teams to obtain insights, design experiments, and lead important product decisions.
• Support strategic plans with data insights, performing deep-dives into user behavior, segmented views and product efficacy.
• Provide tailored analysis for specific products and strategies, define critical business and product metrics, and make regular recommendations for continuous improvements.
• Design, measure, and recommend A/B tests and multivariate experiments, including layout optimisation, UI/UX efficacy, algorithm effectiveness, and API performance.
• Analyse clickstream and transactional data to uncover insights on user behaviour and guide product metrics. You will manage instrumentation for all feature releases within assigned tech families within the bank.
• Develop self-serve solutions for partners that are scalable and automated to handle a product environment.
• Guide plans involving Large Language Models or Generative Artificial Intelligence

Qualifications

Who We Are Looking For:

• Bachelor's Degree in Statistics, Analytics, Economics, Mathematics, Engineering, or related fields.
• Minimum 5 years of experience in Analytics, Business Intelligence, or Data Science, preferably in a Bank or Tech (FinTech or E-Commerce) company.
• Proficient in writing advanced SQL queries, Python and querying large relational databases.
• Skilled in data visualisation platforms like Tableau or HTML to present findings.
• Experience translating data insights into relevant recommendations for non-technical and senior team members.
• Experience designing A/B tests and product experiments, with knowledge of hypothesis testing and the basic principles of Design of Experiments (DoE).

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.