Job Description

Summary

The Lead Coordinator, Security provides leadership and oversight of 24/7 security operations across college facilities, ensuring compliance with safety regulations, security protocols, and organizational policies. Responds to emergency and non-emergency situations, assesses incidents, and takes appropriate action to maintain a safe and secure environment. Monitors security surveillance systems, coordinates security responses, and makes critical daily decisions to protect the safety and well-being of Baylor College of Medicine community members, including faculty, staff, learners, patients, and visitors. Facilitates safety escorts as needed, delivers training and guidance to security personnel and staff, and supports departmental operations through the performance of additional duties and special assignments as required.

Job Duties

• Closely monitors security cameras, responds to calls, and ensures prompt response to all emergency and medical reports.
• Triages response to security and safety concerns to team members for assistance; follows up as needed for final remedy or resolution.
• Follows established processes to resolve security issues.
• Provides courteous customer service to BCM Community Members.
• Delegates to team members and provides security shift operation supervision as requested by department leadership.
• Provides assistance and training to junior employees.
• Performs other job related duties as assigned.

Minimum Qualifications

• High School diploma or GED.
• Six years of relevant experience.

Work Authorization Requirement:

This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.