Job Description

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit, and business management tools to help them succeed. Moniepoint processed $182 billion in 2023 and currently processes the majority of the POS transactions in Nigeria.

About the role

The Lead, Contracts & HR Administration owns the accuracy, consistency, and governance behind Moniepoint’s core People documentation and HR records.

You ensure every employment contract, letter, and record is precise, compliant, and aligned with our internal standards across all entities. Your work keeps the foundations of People Operations running smoothly, the documents, data, and workflows that underpin every employee’s lifecycle. You will partner closely with Talent Acquisition, People Business Partners, Payroll, Legal, and Compliance to ensure that our HR documentation is timely, correct, and audit-ready. Behind the scenes, you maintain strong operational discipline, but what teams see is seamless, dependable administration they can trust.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

Duties & Responsibilities

• Own the end-to-end process for generating, reviewing, and issuing employment contracts, addendums, transfer letters, and HR documentation across all Moniepoint locations.
• Ensure all HR administrative processes comply with internal governance, local labour regulations, and data protection standards.
• Maintain clean, accurate, and up-to-date employee records in HR systems, ensuring alignment between contracts, HRIS data, and payroll inputs.
• Standardise contract templates, HR letters, and administrative workflows, working with Legal and Compliance to ensure consistency and accuracy.
• Partner with Talent Acquisition to ensure timely, accurate contracts and documentation as part of the hiring process
• Work closely with Payroll Operations to resolve data discrepancies and ensure all changes are reflected correctly ahead of payroll cycles.
• Support audit readiness by maintaining well-organised, compliant digital records and documentation libraries
• Drive improvements to documentation workflows by identifying inefficiencies, recommending changes, and supporting automation
• Serve as the point of escalation for complex contract cases, providing clear guidance and ensuring a consistent approach across entities.
• Support the Head of People Operations in building scalable, compliant administrative processes that work across multiple countries.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Certification in People management, such as aPHRi or PHRI, is preferred.
• 4–6 years of HR operations or HR administration experience, with hands-on responsibility for contracts and employee records
• Strong understanding of HR documentation standards, compliance requirements, and data governance
• Experience preparing contracts and HR letters across multiple countries or legal jurisdictions.
• Working knowledge of HRIS systems and document management tools (e.g. Workday, BambooHR, SAP, Deel).
• Comfortable working with templates, version control, and structured approval processes
• Experience in fintech, financial services, or another compliance-oriented industry.
• Familiarity with African, UK, or multi-country employment environments.
• Exposure to HR process automation or digitisation initiatives.