Job Description

What you’ll do

The CI Specialist (SB08) within the Quality Team, GSC CoE, is a senior individual contributor responsible for driving enterprise-wide continuous improvement, quality excellence, and digital transformation initiatives. This role sits at the intersection of quality systems, process engineering, supply chain performance, and technology enablement, serving as a key strategic partner to business and functional leadership across Eaton's global operations.

Operating at the SB08 level, the incumbent is expected to deliver transformational—not merely incremental—outcomes: influencing senior leaders, establishing governance frameworks, building organizational capability, and deploying scalable improvement systems that create measurable business value.

Strategic Leadership

• Thinks beyond immediate operational requirements and identifies long-term improvement opportunities aligned with business strategy.
• Develops and executes multi-year quality excellence and continuous improvement roadmaps.
• Anticipates future business challenges and proactively develops mitigation and improvement strategies.
• Balances short-term deliverables with long-term organizational objectives.

Continuous Improvement and Innovation

• Serves as a Continuous Improvement champion, driving a culture of operational excellence across the organization.
• Challenges existing processes and promotes innovative approaches to eliminate waste and improve efficiency.
• Leverages Lean, Six Sigma, Digitalization, Automation and AI-driven solutions to achieve breakthrough improvements.
• Demonstrates curiosity and continuously explores emerging technologies and best practices.

Business Acumen

• Understands the relationship between quality performance, customer satisfaction, cost, productivity, and business profitability.
• Translates operational metrics into business outcomes and value creation.
• Makes decisions considering enterprise-wide impacts and trade-offs.
• Identifies opportunities to improve cost of poor quality, productivity and resource utilization.

Influencing and Stakeholder Management

• Influences without authority across multiple functions, regions, and leadership levels.
• Builds strong partnerships with Quality, Engineering, Supply Chain, Manufacturing, Digital, and Business Leaders.
• Effectively manages conflicting priorities and gains stakeholder alignment on strategic initiatives.
• Acts as a trusted advisor to functional and business leadership teams.

Data-Driven Decision Making

• Utilizes advanced analytics and structured problem-solving methodologies to drive decisions.
• Converts complex data into actionable insights and recommendations.
• Establishes performance metrics and monitoring systems to sustain improvements.
• Demonstrates strong analytical rigor and fact-based decision-making.

Change Leadership

• Leads organizational change by creating engagement, ownership, and accountability among stakeholders.
• Effectively manages resistance and drives successful adoption of new processes and technologies.
• Demonstrates resilience and adaptability in dynamic business environments.
• Creates sustainable improvement systems rather than short-term fixes.

Functional and Technical Excellence

• Recognized as a subject matter expert in Quality Excellence, Operational Excellence, and Continuous Improvement methodologies.
• Provides expert guidance on Lean, Six Sigma, APQP, PPAP, Problem Solving, CAPA, Audits, and Quality Systems.
• Coaches project teams on best practices, methodologies, and improvement tools.
• Maintains deep understanding of industry trends, standards, and emerging technologies.

Qualifications

Bachelor's degree in Engineering, Quality, Operations, Supply Chain, Business Analytics, or a related discipline. Master's degree is preferred.

Lean Six Sigma Black Belt required. Project Management, Change Management, and Quality Auditor certifications are preffered.

Skills

Certifications

Lean Six Sigma Black Belt preferred; Green Belt required. Project Management, Change Management, and Quality Auditor certifications are advantageous.

Technical competencies

Advanced Lean and Six Sigma; DMAIC; PDCA; A3; Kaizen; VSM; process capability; SPC; MSA; FMEA; 8D; CAPA; risk analysis; KPI design; benefit validation; project and portfolio governance; data analysis and visualization; QMS and ISO 9001 principles; digital workflow and automation awareness.

Quality domain knowledge

Working knowledge of quality systems, audits, corrective action, process compliance, defect reduction, customer and supplier quality interfaces, APQP/PPAP concepts, and management review mechanisms.

Digital and analytical capability

Able to frame analytical questions, assess data quality, develop actionable insights, and partner on Power BI, Power Apps, workflow automation, and AI-enabled solutions.