Job Description

The successful candidate will have responsibility for delivering the business initiative and technology change for Cross-border Cross-currency (CBCC) technology while providing markets leadership working in partnership with all levels of stakeholders across business, operations, technology, product, risk, compliance, and regulators. As a member of the CBCC Technology leadership team, he/she will have accountability into the Global Delivery Lead CBCC Technology, within Global Payment Solutions and operate with cross functional teams for projects with budget ranging from USD $100k to $3mil.

Key Responsibilities

• Lead and manage key payments initiatives covering: High-value payments, Cross border cross currency payments, Domestic payment systems including payment channels, processing, clearing and associated infrastructure.
• Drive delivery across multiple functions including business, operations, technology, risk, compliance, and finance.
• Partner with senior regional and global stakeholders to align strategic priorities and execution plans.
• Coordinate across local, regional, and global teams to manage dependencies, timelines, and delivery outcomes.
• Support modernization and transformation initiatives involving payment platforms, clearing systems, digital channels, and industry changes such as scheme upgrades.
• Engage with regulators, market infrastructures, vendors, and external partners where required to support delivery and ensure alignment with market expectations.
• Ensure delivery meets agreed scope, timeline, budget, and regulatory expectations.

Required Experience & Skills

• Proven track record as a technology leader with experience in the payments domain with deep understanding of the risk and controls agenda.
• Significant experience delivering payments technology initiatives, including programmes with budgets of USD 2m+, and leading complex, cross-functional delivery in high-performing environments across multiple countries and cultures.
• Strong knowledge of cross-border payments, ISO 20022, SWIFT, and payment engine design/operating principles; familiarity with modern engineering practices and tooling including Agile, Kafka, Kubernetes, CI/CD, AI.
• Intellectually curious: Strong analytical and problem-solving skills, with the ability to assess technology risks and develop mitigation strategies with the ability to grow detailed knowledge of operational risk management & regulatory landscape within payments.
• Demonstrable capability to lead, motivate, and develop high-performing global teams, driving consistent outcomes across Asia markets.
• Strategic and execution-focused mindset with high ownership and accountability for delivery outcomes.
• Strong delivery discipline, including structured planning, proactive risk and dependency management, and a clear focus on execution and measurable results.
• Solid programme governance and financial management skills, including budgeting, forecasting, benefits tracking, and maintaining appropriate controls.
• Excellent stakeholder management and communication skills, with the ability to engage and influence senior business leaders and technology partners.

Preferred / Differentiating Qualifications

• Extensive banking experience with prior leadership exposure within payments or transaction banking domains.
• Strong familiarity with the Hong Kong banking and payments ecosystem.
• PMP, PgMP, PRINCE2, Agile, or equivalent program management certifications preferred & experience working across Asia-Pacific or multi-country banking environments is advantageous.
• Fluency in English, Cantonese, and Mandarin will be a strong advantage.