Job Description

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire SAP PP QM Professionals in the following areas :

Key Responsibilities

Job Summary

We are seeking an experienced SAP PP & QM AMS Support Lead Consultant to manage and support SAP Production Planning (PP) and Quality Management (QM) processes for a large healthcare client. The candidate will lead AMS support activities, drive incident and problem management, coordinate enhancements, and ensure stable operations across manufacturing and quality processes in a regulated healthcare environment.

AMS Support Leadership

• Lead SAP PP and QM AMS support team and serve as the primary point of contact for business stakeholders.
• Manage incidents, service requests, problem management, and change requests within agreed SLAs.
• Conduct daily operational reviews and prioritize production support activities.
• Coordinate with business users, functional teams, BASIS, security, and development teams.
• Drive root cause analysis (RCA) and implement preventive actions for recurring issues.
• Support month-end, quarter-end, and year-end business activities.

SAP PP Functional Responsibilities

• Support Production Orders, Process Orders, Work Centers, Routing, BOM, and MRP processes.
• Analyze and troubleshoot planning and manufacturing execution issues.
• Monitor MRP runs and resolve planning exceptions.
• Support capacity planning, production scheduling, and shop floor integration.
• Coordinate with MM, WM/EWM, SD, and QM teams for end-to-end process support.

SAP QM Functional Responsibilities

• Support Inspection Lots, Quality Notifications, Quality Certificates, and Usage Decisions.
• Manage quality planning, quality inspections, and quality control processes.
• Resolve issues related to incoming, in-process, and finished goods inspections.
• Support batch management and traceability requirements.
• Ensure compliance with healthcare and regulatory standards.

Enhancement & Continuous Improvement

• Gather business requirements and prepare functional specifications.
• Support minor enhancements, testing, and deployments.
• Identify opportunities for process optimization and automation.
• Participate in project upgrades, S/4HANA initiatives, and system improvements.

Documentation & Compliance

• Maintain support documentation, SOPs, knowledge articles, and training materials.
• Ensure compliance with FDA, GxP, SOX, and healthcare industry requirements.
• Support audit activities and provide required system documentation.

SAP Functional Expertise

• Strong knowledge of:
• SAP PP (Production Planning)
• SAP QM (Quality Management)
• SAP MM integration
• Batch Management
• Master Data Management
• Manufacturing Processes

AMS Experience

• Minimum 5 years of SAP AMS support experience.
• Experience managing offshore/onshore support teams.
• Strong knowledge of ITIL processes:
• Incident Management
• Problem Management
• Change Management
• Service Level Management

1. AMS Delivery & Operations

• SAP AMS delivery, ensuring SLA compliance and high-quality service.
• Manage incident, problem, change, and release management activities following ITIL standards.
• Conduct root cause analysis and implement permanent fixes for recurring issues.
• Ensure operational stability of the SAP AMS landscape (both Decentralized and Embedded).
• Collaborate with offshore delivery teams for 24x7 coverage and global service continuity.

1. Transition Management (as Receiver)

• Ensuring complete and accurate knowledge transfer from the incumbent vendor or implementation team.
• Validate and document processes, configurations, and open tickets during transition.
• Identify gaps, risks, and dependencies in the incoming support scope.
• Establish transition governance, reporting mechanisms, and issue resolution frameworks.
• Drive stabilization phase post-transition and ensure smooth handover into steady-state AMS operations.

1. Functional Expertise

• Provide advanced functional and operational support for:
• Support integrations with SAP S/4HANA, PP, TM, QM, and 3PL systems.
• Deliver minor enhancements, system tuning, and continuous process improvements.

1. Stakeholder & Team Interactions

• Build strong relationships with client stakeholders and drive continuous improvement initiatives.

1. Continuous Improvement & Innovation

• Identify automation and optimization opportunities to improve service efficiency.
• Support innovation projects, such as migration to S/4HANA Embedded PPor warehouse automation integration.
• Maintain comprehensive knowledge management and documentation.

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

• Flexible work arrangements, Free spirit, and emotional positivity
• Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals,
• Stable employment with a great atmosphere and ethical corporate culture