Area(s) of responsibility

Key Responsibilities

Functional Responsibilities

• Lead end-to-end SAP SuccessFactors Learning (LMS) implementations and support projects.
• Gather, analyze, and document business requirements related to learning and training processes.
• Configure and maintain:
• Learning Items
• Curricula
• Programs
• Assignments
• Learning Paths
• Classes and Schedules
• User Groups
• Domains and Security Roles
• Libraries and Categories
• Configure automatic assignment profiles and learning recommendations.
• Manage instructor-led training (ILT), virtual training, and online learning programs.
• Support certification and compliance training requirements.
• Work closely with HR, Training, Compliance, and Business teams to define learning strategies.

Technical Responsibilities

• Configure LMS workflows and notifications.
• Support integrations between LMS and:
• Employee Central
• Platform
• Virtual Learning Systems
• Third-party content providers
• Coordinate LMS data migration activities and validation.
• Support SSO and authentication configurations.
• Troubleshoot system issues and perform root cause analysis.

Reporting & Analytics

• Develop and maintain LMS reports.
• Create custom reports using:
• Plateau Reports
• Story reports
• People Analytics
• Canvas Reports
• Analyze learning completion metrics and compliance reports.