Job Description

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the Role
The Principal, GTM Strategic Communications & Programs serves as a trusted partner to the Director, GTM Strategic Programs & Chief of Staff, supporting executive communications, strategic program execution, and organizational readiness across UKG's global Go-to-Market organization.

This role is responsible for developing executive-ready communications and content for the CRO and Field COO, supporting major customer and sales events, driving strategic communications across the field organization, and leading cross-functional programs that improve organizational alignment and execution.

Key Responsibilities

Executive Communications

Partner closely with the Chief of Staff and executive leadership to develop high-impact communications supporting the CRO, Field COO, and GTM leadership team.

Responsibilities include:

• Develop executive presentations, keynote content, leadership messaging, talking points, and executive briefing materials.
• Create communications supporting customer meetings, executive forums, analyst engagements, town halls, QBRs, sales kickoffs, and major organizational announcements.
• Support development of executive messaging for GTMX, Aspire, customer events, leadership meetings, and strategic initiatives.
• Translate complex business strategies into clear, compelling communications tailored for multiple audiences.
• Ensure executive communications maintain consistency, quality, and alignment with organizational priorities.
  
  

GTM Communications
Support strategic communications across the global Go-to-Market organization by:

• Managing GTM newsletters and organizational updates.
• Coordinating communication calendars supporting major initiatives.
• Developing field communications for launches, sales plays, readiness activities, and organizational changes.
• Supporting executive visibility across Sales, Customer Success, Marketing, Product, Enablement, and Operations.
• Measuring communication effectiveness and recommending continuous improvements.
• Strategic Program Management
• Lead cross-functional programs that support execution of the Field COO's strategic priorities.

Responsibilities include:

• Manage enterprise initiatives from planning through delivery.
• Develop project plans, governance structures, milestones, and executive dashboards.
• Coordinate stakeholders across Sales, Marketing, Product, Customer Success, Finance, HR, and Enablement.
• Track program health, risks, dependencies, and executive decisions.
• Facilitate project meetings and drive accountability for deliverables.

Programs may include:
GTMX Annual Sales Kickoff
Aspire Customer Events (US, EMEA, APAC)
Executive Forums
Product Launch Readiness
Sales Plays Activation
Organizational transformation initiatives
Executive leadership meetings
Executive Event Support
Provide strategic communications and program leadership supporting executive engagement activities, including:
Executive keynote development
Customer presentations
Leadership forums
Executive panel discussions
Event messaging strategy
Speaker preparation
Presentation development
Executive briefing books
Business Operations Support

Partner with the Chief of Staff to:
Develop executive reporting and dashboards.

Support annual planning and quarterly business reviews.
Prepare executive meeting materials and decision support documentation.
Maintain governance documentation for strategic initiatives.
Identify opportunities to improve operational efficiency and organizational effectiveness.

Basic Qualifications

• Bachelor's degree or equivalent experience
• 8+ years of experience in executive communications, strategic communications, program management, or business operations
• 5+ years developing executive presentations, keynote content, and leadership communications
• 3+ years leading cross-functional strategic initiatives or enterprise programs
• 3+ years of experience in a SaaS, technology, or Go-to-Market organization

Preferred Qualifications

• Experience supporting Sales or Go-to-Market leadership
• Strong executive storytelling and presentation development skills
• Experience managing executive events (Sales Kickoffs, customer events, QBRs, etc.)
• Experience working with a Chief of Staff or executive office
• Proven ability to influence cross-functional stakeholders and manage multiple priorities
• Experience with change management, organizational communications, or business planning

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster

UKG participates in E-Verify. View the E-Verify posters here

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

The base salary for this position is $191,800 annually, with the opportunity to significantly increase total earnings through a performance-based incentive compensation plan. The plan may provide for the payment of commissions and restricted stock unit awards as part of total compensation. The base pay offered may vary depending on skills, experience, job-related knowledge, and work location. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits