Wipfli

Lead Client Success Consultant, Data Analytics

Wipfli  •  $88k - $118k/yr  •  United States (Remote)  •  1 month ago
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Job Description

At Wipfli, people count.

At Wipfli, our people are core to everything we do—the catalyst behind our ability to create exceptional impact and extraordinary results.

We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path.

People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity.

Responsibilities

Under the direction of a Manager, or Senior Manager/Director, the Senior Consultant will develop and deliver client-focused solutions that drive operational excellence and client success, with an emphasis on managed services engagements. This role is highly client-facing and requires the ability to self-manage while building strong relationships, understanding client needs, and collaborating with internal teams to ensure high-quality service delivery. The Senior Consultant helps lead and shape delivery resources in accordance with firm policies, proactively addressing risks and opportunities to support client satisfaction, retention, and growth. When not leading people or business development efforts, the role focuses on expanding and improving service offerings across Wipfli’s footprint.

Essential Responsibilities:

  • Proposes solutions aligned to client business needs; proactively identifies risks, timeline pressures, and scope considerations and recommends mitigation strategies.
  • Serves as a primary client contact, building strong stakeholder relationships, conducting regular check-ins, and managing inquiries, escalations, and issue resolution.
  • Leads client onboarding and adoption activities, ensuring smooth transitions, alignment to objectives, and effective use of managed services through best practices and training.
  • Plans, organizes, and monitors project work plans to ensure engagements are delivered on time, within scope, and within budget.
  • Collects and analyzes data, conducts client interviews, prepares workpapers and reports, and serves as a subject matter expert for assigned solutions or services.
  • Manages out-of-scope requests and change management communications in partnership with project and engagement leadership.
  • Oversees billing management for assigned engagements by reviewing work performed against scope and budget, ensuring accurate time entry, coordinating time transfers, and supporting timely, accurate invoicing.
  • Tracks service performance and client utilization, supports KPI reporting, and communicates service value and performance updates to clients.
  • Trains, mentors, and coaches Consultant I and Consultant II staff; delegates work to support staff development.
  • Participates in business development and account growth activities by supporting renewals, identifying expansion opportunities, and contributing subject matter expertise to proposals, scoping, and client conversations.

Knowledge, Skills and Abilities

Required Qualifications:

  • Bachelor’s Degree or an equivalent combination of education and experience.
  • 5+ years’ experience in a professional services firm or 5+ years of private industry experience focused on appropriate technical area with 1+ years in professional services.
  • 3+ years of experience leading data and analytics technology projects, including solutions built on platforms such as Microsoft Fabric, Snowflake, Qlik, or Power BI
  • 3+ years of experience managing client relationships and engagement success, including billing oversight, account management, and expansion of services and revenue

Preferred Qualifications:

  • Bachelor’s Degree in related field
  • Training, support or consulting advisory experience.
  • Experience with compliance or professional standards associated with area of expertise.
  • Works towards obtaining additional appropriate advanced certifications.

Damian Kauffman, from our recruiting team, will be guiding you through this process. Visit his LinkedIn page to connect!

#LI-Remote

#LI-DK1

Additional Details

Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identify, veteran status, disability, or any other characteristics protected by federal, state, or local laws.

Wipfli is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or participate in our recruiting process, please send us an email at hr@wipfli.com

Wipfli values fair, transparent, and competitive compensation, considering each candidate's unique skills and experiences. The estimated base pay range for this role is $88,000 to $118,000, with offers typically not made at the maximum, allowing for future salary increases. The actual salary at the time of offer depends on business related factors like location, skills, experience, training/education, licensure, certifications, business needs, current associate pay, and relevant employment laws.

Individuals may be eligible for an annual discretionary bonus, subject to participation rules and based on a variety of factors including, but not limited to, individual and Firm performance.

Wipfli cares about our associates and offers a variety of benefits to support their well-being. Highlights include 8 health plan options (both HMO & PPO plans), dental and vision coverage, opportunity to enroll in HSA with potential Firm contribution and an Employee Assistance Program. Other benefits include firm-sponsored basic life and short and long-term disability coverage, a 401(k) savings plan & profit share as well as Firm matching contribution, well-being incentive, education & certification assistance, flexible time off, family care leave, parental leave, family formation benefits, cell phone reimbursement, and travel rewards. Voluntary benefit offerings include critical illness & accident insurance, hospital indemnity insurance, legal, long-term care, pet insurance, ID theft protection, and supplemental life/AD&D. Eligibility for all benefits programs is dependent on annual hours expectation, position status/level and location. Wipfli offers flexibility for many positions to be performed remotely; please discuss your work preferences with your recruiter during the interview process.

"Wipfli" is the brand name under which Wipfli LLP and Wipfli Advisory LLC and its respective subsidiary entities provide professional services. Wipfli LLP and Wipfli Advisory LLC (and its respective subsidiary entities) practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. Wipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. Wipfli Advisory LLC and its subsidiary entities are not licensed CPA firms.

Wipfli

About Wipfli

Always advancing. Always progressing. From curiosity to clarity to results.

That’s Wipfli. We’re Wipfli, a top 25 advisory firm with a strong CPA foundation serving 54,000 clients across today’s most complex industries. For more than 90 years, we have evolved and grown to help our clients take on whatever comes next. Yet as much as we change, at our core, we remain committed to curiosity and our clients. Our more than 3,000 full-time associates help our clients with services that range from business consulting and digital services to audit and accounting. We focus on emerging and mid-market organizations with specialized knowledge in industries like financial institutions, financial services, manufacturing, distribution, healthcare, construction, real estate, government, nonprofit, agriculture, auto dealerships, technology and tribal gaming and government. Our mission to create a lasting, positive impact extends beyond our clients to our associates and communities. We believe in a workplace — and world — where everyone feels included and diversity is embraced. To foster that, we are committed to creating an environment where everyone is equally supported, empowered and encouraged. Through initiatives focused on leadership, recruitment, training and diverse business resource groups, we will continue to become a more inclusive firm and build the workforce of the future. We know that diversity makes us all stronger.

Visit www.wipfli.com/EmailSignup to get updates from our team.

You can also find us on Facebook and X at:

- X: www.x.com/Wipfli_Official

- Facebook: www.facebook.com/WipfliOfficial

Specialties: Digital services, organizational performance, executive coaching, financial solutions, audit/accounting, outsourcing and mitigating risk.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
Milwaukee, WI
Year Founded
Unknown
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