If you enjoy providing great service and working in a team, we have just the opportunity for you at our Glasgow Forge Vets For Pets.
Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must. Previous experience in a customer facing position is essential.
Our focus is to provide an exceptional service to our clients and the best care possible to their pets - Your role would be to provide a link between clients and the clinical team.
An ability to build strong relationships with our clients, their pets and the practice team is also essential.
Your great client service during a client’s visit will make sure that their absolute satisfaction is given and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
Multi tasking daily to greet each client and offer support, guidance, managing payments and future bookings confidently.
This role would be working 30 - 40 hours per week.
You will be working between the hours of Monday to Friday 8.30am – 6.30pm, 1 in 3 Saturday shifts - 9.00am – 6.00pm, we are Closed Sunday!
Salary from £13.00 per hour depending on experience.
The attributes required:
Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance including your birthday off.
Location: G31 4BH
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Since 1991, when we were a wholesaler with a team of just 15, we’ve been focused on getting better every day. By putting pets before profit, working as a team and taking pride in everything we do, we’ve grown into a 451 store network with more than 8,913 colleagues working in our Stores, Grooming Salons, Distribution Centres and Support Office.
We are the UK’s leading pet specialist, providing pet owners with all their product needs, as well as our Vets for Pets practices and Grooming salons. We support our colleagues to work with pride and passion, to bring honesty and integrity to work every day, and to do it all with a sense of fun and fearlessness. We never shy away from having the important conversations and doing what we say we’ll do.
Our values and behaviours are practiced daily across the business and are what really makes us an enjoyable, exciting place to work. We're always striving to develop and reward our colleagues with an extensive in-house series of training programmes, wellbeing initiatives and a comprehensive benefits package. In 2018 we were delighted to be voted top 5 in the Great Place to Work UK’s Large category.
Our colleagues are central to the success of the business and are fully trained in pet care and dedicated to animal welfare. Pets are central to everything that we do and 93% of colleagues have their own pets too!
If you like the sound of life at Pets at Home, you can find out more on our dedicated careers site: https://www.petsathomejobs.com/
