Job Description

Jackson Hole Mountain Resort

JOB POSTING

Position Title: Lead Cashier

Department: Food & Beverage

Classification: Winter Seasonal, Full Time

Locations: Quick-Service Locations – Café 6311 and Off-Piste Market

At Jackson Hole Mountain Resort, adventure isn't just a word – it's a way of life. Our shared passion for the mountains drives us to seek new challenges and embrace the thrill of outdoor experiences together. We believe that pushing boundaries, both on and off the mountain, leads to growth and fulfillment.

Job Duties

• Executes cash drops and closing processes.
• Processes warehouse orders.
• Resolves guest and restaurant conflicts.
• Greets customers as they enter the location.
• Accepts money in the form of cash, checks, and credit or debit cards for items purchased; validates checks.
• Assists customers with questions or price discrepancies.
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.
• Processes returns and exchanges according to policy.
• Identifies prices of products and services and tabulates bills with available equipment.
• Assists customers in locating various products, resolving complaints, or providing information.
• Bags, boxes, and wraps purchased items.
• Restocks drinks, snacks, and other products as needed.
• Restocks cafeteria items including but not limited to napkins, condiments, utensils, etc.
• Cleans and sanitizes all cafeteria surfaces at the beginning and end of service, as well as throughout service as needed
• Takes out trash and recycling throughout service and at the end of the day.
• Vacuums, sweeps, and mops cafeteria at the beginning and end of daily service
• Performs other related duties as assigned.
• Ensures that food is prepared correctly and to customer’s satisfaction; returns incorrect or improperly cooked orders to kitchen.
• Works as a busser as needed.
• Assists with other restaurant tasks.
• May also assist with making coffee or other coffee drinks.
• This role is an entry-level leadership role for candidates aspiring to grow.

Are you the right fit? Below are some traits an exemplary candidate possesses.

• Team player
• Desire to learn leadership skills
• Self-starter
• Customer service skills
• Enjoys being guest facing and conversational
• Enjoys working with money and good at math for quick customer service
• Excellent understanding of teamwork and communication with peers and supervisors
• Ability to work with diverse groups and ages of people

Benefits & Perks

• Free JHMR ski pass
• Free START bus pass
• Free shift meal
• Discounts at all JHMR Food & Beverage locations
• Discounts at all JHMR Retail & Rental locations
• Health and wellness discounts
• Pro-deals through Expert Voice, Outdoor Prolink, POC, and more!

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

AA/EEO STATEMENT

Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.