Job Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

• Serve Player Services customers by cashing checks, exchanging gaming chips for currency, cashing checks, and processing markers and fills.

• Maintain balance, and safeguard Player Services assets during assigned shift.

• Monitor and verify all cash intake.

• Monitor transactions and documentation to ensure compliance with gaming regulations, company policies, procedures, and laws.

• Input, update, and access customer credit and other information via computer.

• Coordinate job duties of cage personnel; instruct in proper performance of job duties.

• Report and research any variance.

• Ability to bend, push, lift and carry up to 50 pounds.

• Able to work any position in Player Services

• Understanding of how the Boyd Rewards Club operates and supervises Player Services Representatives that create new Boyd Rewards Accounts

• Ability to create duplicate Boyd Rewards Cards for Guests

• Ability to change the Pin of a Boyd Rewards guest, but cannot create new Boyd Rewards accounts

• Assist with and have complete knowledge of special events and promotional activities to ensure optimal customer service

• Handle guest recovery as required

• Perform daily player tracking system audits as required

• Works with Casino Hosts and Gaming management to issue complimentaries as required

• Other duties as assigned by management.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.