Job Description

Position: Lead Business Strategy Execution – Business Banking – GJA 17/18

Drive the strategic execution agenda for Business Banking by leading high-impact projects and programs, shaping executive-level narratives, and managing communications that elevate the brand and deliver measurable business results. This role serves as a key strategic enabler, ensuring alignment with organizational priorities and driving transformation initiatives across Business Banking.

Key Responsibilities

• Strategic Leadership

• Lead and oversee strategic projects and programs that advance Business Banking objectives.
• Act as a trusted advisor to senior leadership, providing insights and recommendations to support decision-making.

• Executive Storytelling & Communication

• Develop compelling storylines and strategic presentations for executive audiences.
• Manage and prioritize Business Banking communications to strengthen brand positioning and stakeholder engagement.

• Program Management

• Drive strategic initiatives such as IRIS design and implementation for Business Banking.
• Ensure timely delivery, governance, and alignment of all strategic programs with business goals.

• Customer Experience & Organizational Health

• Serve as the Single Point of Contact (SPOC) for NPS (Net Promoter Score) and OHI (Organizational Health Index) within Business Banking.
• Coordinate and implement strategic change initiatives to improve client satisfaction and organizational performance.

• Cross-Functional Collaboration

• Facilitate alignment between business units and corporate strategy.

Qualifications

• Strong experience building raw slide decks and delivering high‑impact presentations to varied audiences.
• Minimum of 5 years of consulting experience, demonstrating strong analytical, advisory, and stakeholder‑management skills.
• Ambition and capability to grow beyond a pure consulting role—translating insights into hands‑on execution, ownership, and strategic impact within the organization.
• Proven experience in strategic project/program management within banking or financial services.
• Strong ability to craft executive-level narratives and deliver impactful presentations.
• Expertise in change management, customer experience metrics (NPS), and organizational health frameworks.
• Excellent stakeholder management and communication skills.
• Ability to manage multiple priorities and deliver results under tight deadlines.

Core Competencies

• Strategic Thinking & Execution
• Leadership & Influence
• Communication & Storytelling
• Change Management
• Analytical & Problem-Solving Skills

We offer you:

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

• Personal growth & challenging work with endless opportunities to realise your ambitions

• An informal, dynamic environment with innovative colleagues supporting your endeavors’

• A progressive and agile way of working, where new ideas are valued ahead of convention

A hybrid way of working

• We give the autonomy to our employees to let them organize their work in a flexible way that suits best for them while ensuring business continuity, customer service and employee wellbeing.

We redefine banking. What about you?

We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!