Follett Higher Education is a leading educational service provider and omnichannel retailer, providing students, faculty, staff, parents, and fans with the course materials, learning tools, and retail services needed to successfully support the collegiate journey. Follett Higher Education supports over 6 million students through its 1,100 physical and 1,750 eCommerce campus stores across North America.

The Lead Business Intelligence Engineer is responsible for designing and implementing data analytics solutions that enable the organization to make data-driven decisions. This role works closely with enterprise stakeholders to identify requirements and then designs solutions that meet their needs.

Responsibilities

• Develop and implement end-to-end scalable and maintainable solutions using technologies such as Azure Data Factory, Azure Data Lake Storage, Azure Databricks, SQL Server, SSIS, SSAS, SSRS, and Power BI.
• Develop and maintain relationships with key stakeholders, including business users and IT leadership, to understand their requirements and design solutions that meet their needs.
• Develop data dictionaries, mapping, functional design, and other technical documentation.
• Perform data analysis and profiling to identify data quality issues and work with data owners to resolve them.
• Stay current with industry trends and emerging technologies and evaluate their potential use in the organization.
• Participate in project planning, including estimating development efforts and managing project timelines and resources.

• Bachelor's degree in a related field or equivalent.
• 7+ years of experience designing and implementing end-to-end data analytics solutions.
• Experience designing and implementing semantic layers for Business Intelligence and Analytics consumption.
• Strong understanding of ETL processes and data pipelines, and experience developing them.
• Experience developing actionable reports and dashboards.
• Strong analytical and problem-solving skills, with the ability to analyze complex data sets or business requirements and translate them into tangible solutions.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with business stakeholders and technical teams.
• Experience in project management and Agile methodologies.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Experience with cloud computing platforms, such as Azure and Google Cloud Platform.
• Data Analytics, Business Intelligence, and Cloud certifications are a plus.
• Experience working in the retail and education industries is a plus.