Job Description

Wellabe is looking for a Lead Business Analyst to join our team. The Lead Business Analyst works as a liaison with business units to optimize costs and improve complex business process, products, services, and software by strategically using data analysis to elicit, analyze, communicate, and validate requirements for changes.

Be successful in this role

Someone in this role will:

• Research, identify, analyze, and model business processes and problems of high complexity to ensure a thorough understanding of current and proposed procedures and systems to identify opportunities to improve departmental and corporate operations.
• Lead collaborations with project stakeholders to build the business case and prepare detailed business requirement documents with information such as project scope, cost/benefit analysis, and efficiency and feasibility of the identified project or business opportunity.
• Analyze and present documented requirements to the business, technical, software quality assurance teams to report progress and strategies and to create solutions by explaining the cost/benefit of presented solutions, facilitating discussion around selecting the best solutions, and re-evaluating the agreed upon solution to ensure feasibility of implementation and that it meets stakeholder objectives.
• Through questioning, identifying, defining, documenting, and performing quality review to ensure accuracy of requirements related to the business process or opportunity.
• Design how and where the business will progress by continuously looking for improvements, evaluating effectiveness, and ensuring others follow the outlined approach.
• Plan, manage, prioritize, schedule, and monitor all requirement activities of the project such as elicitation, validation, change and scope control, and determination of approach, risks, solutions, and priorities to ensure completion while providing guidance and communication of status to leaders.
• Design strategies and select the best tools for business analysis practice such as field mappings, linking to DevOps for historical artifacts, etc.
• Train, mentor, support, and develop less experienced business analysts by providing advice, coaching, and educational opportunities
• Establish a performance and data-quality monitoring approach, including success measures, governance checkpoints, and continuous improvement routines that scale across teams.

Qualifications

• Advanced knowledge of the principles, processes, and practices related to business analysis and IT standards and procedures such as Teams, ProductPlan, and SharePoint.
• Ability to understand, utilize, and communicate technical solutions and have a digital mindset.
• Advanced critical thinking, analysis, problem-solving, interpersonal skills, and process improvement.
• Advanced knowledge of AI‑enabled solutions, with the ability to translate business needs into clear requirements, success metrics, and governance considerations that drive responsible, value‑based adoption.
• 5+ years’ related experience.
• Project management experience, a plus.
• Bachelor’s degree in business, insurance, computer science, or related. Combination of education and/or relevant work experience may be accepted in lieu of degree.

Benefits

• Hybrid availability
• 401(k) with company match
• Health insurance
• Paid time off, holidays
• Volunteer time off
• Lifestyle Spending Account (LSA)
• Paternity leave

Growth opportunities

We believe each of us has potential to grow and adapt with our business. We take your career as seriously as you do. Helping you develop your skills and talents leads to opportunities — not only for you, but also for our company. That’s why we provide:

• LinkedIn Learning Premium access
• CliftonStrengths® assessment and coaching
• On-site and virtual workshops and cohorts featuring world-class content from FranklinCovey, Crucial Learning, Gallup, and more
• Free world-class insurance acumen courses through AHIP and LOMA
• Reimbursement and bonus opportunities for professional designations and certifications, including a tuition reimbursement program
• Opportunities to take part in Wellabe's mentorship programs

About Wellabe

Since 1929, Wellabe has been finding solutions to help our customers protect their health and financial well-being. And we’re committed to fostering an internal culture of inclusivity, well-being, and development so each of our team members can succeed. Learn more about Wellabe’s culture of betterment by visiting wellabe.com/culture.

Wellabe is full of smart, caring, hard-working people with a broad range of talents who understand collaboration is key. We bring our best selves every day, to connect with others to solve problems, spark innovation, and bring ideas to life. Meet the team and learn what makes Wellabe a great place to work by visiting wellabe.com/news/employee-spotlights.

Our core values:

• Be dedicated: Show unwavering commitment by proactively taking initiative, setting clear goals, and managing time effectively.
• Be trustworthy: Take accountability for actions, navigate difficult conversations with integrity, and build strong relationships through consistent, honest behavior.
• Be determined: Demonstrate enthusiasm and a relentless drive to overcome obstacles and achieve goals.
• Be collaborative: Foster teamwork by being self-aware, actively listening, and effectively communicating across all levels.
• Be open: Embrace diversity and new ideas to create an inclusive environment.
• Be generous: Embody generosity and compassion by serving a greater purpose and helping others.
• Be better: Commit to continuous improvement and adapt effectively to change.
• Be well: Prioritize physical and mental health, manage stress, and demonstrate emotional intelligence.