Milestone Technologies, Inc.

Lead Business Analyst (Claravine) - (NPW)

Milestone Technologies, Inc.  •  Kochi, JP (Onsite)  •  10 days ago
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Job Description


CLARAVINE | METADATA | TAXONOMY | AGILE PRODUCT DELIVERY

We are seeking a technically strong Lead Business Analyst to support our Claravine product team in a fully Agile environment. This role will serve as the primary BA and a close partner to the Product Owner, combining business analysis, Claravine administration, technical documentation, and product delivery support.

Key Responsibilities

  • · Partner with the Product Owner on product discovery, prioritization, backlog refinement, sprint planning, sprint reviews, and release delivery.
  • · Elicit, analyze, and document business and technical requirements; create epics, user stories, acceptance criteria, process flows, data mappings, and decision records.
  • · Administer and support Claravine capabilities related to metadata, taxonomies, naming conventions, templates, fields, lists, validation rules, datasets, permissions, and workflows.
  • · Understand the end-to-end architecture, including Claravine integrations, APIs, upstream and downstream systems, and data flows; translate effectively between business and technical teams.
  • · Ensure each initiative has clear business value, an accountable business owner, agreed scope and priority, measurable success criteria, and stakeholder approval.
  • · Maintain strong Jira hygiene, including ticket quality, ownership, status, dependencies, risks, sprint and release data, and end-to-end traceability.
  • · Maintain current functional, technical, and operational documentation in Confluence; coordinate UAT, business sign-off, release readiness, and stakeholder communications.

Required Experience

  • · Mandatory: Proven, hands-on production experience with the Claravine or similar platforms; general metadata experience or platform familiarity alone is not sufficient.
  • · Strong or proven expertise or experience in metadata management, taxonomy design, data standards, naming conventions, validation rules, and data governance.
  • · Senior-level Business Analyst experience within Agile product teams, with advanced working knowledge of Jira and Confluence.
  • · Strong technical background in system architecture, APIs, integrations, data models, data mapping, and end-to-end data flows.
  • · Strong product and business-value mindset, with the ability to challenge unclear requests and secure alignment with business partners.
  • · Excellent stakeholder management, facilitation, communication, documentation, organization, and attention to detail.
  • · Experience in MarTech, AdTech, digital analytics, or campaign metadata is preferred.

Mandatory Vendor Screening

Candidates must provide specific examples of Claravine or relevant platform configurations or solutions they personally designed, administered, or supported, such as templates, fields, lists, taxonomies, validation rules, workflows, datasets, permissions, or integrations.

Milestone Technologies, Inc.

About Milestone Technologies, Inc.

Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.

We work with the world’s leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization.

Milestone is focused on building an employee-first, performance-based culture, and for over 25 years, we have demonstrated a history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow.

Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Follow us on:

Facebook: https://www.facebook.com/MilestoneTechnologiesInc

Twitter: https://twitter.com/MilestoneTech

Blog: https://milestone.tech/blog/

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Fremont, California
Year Founded
1997
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