Job Description

About Citco

Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 15,000 employees in 50 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.

Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.

A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.

About the Role:

As Lead Business Analyst within the CDI Platform team, you will serve as the key liaison between business stakeholders and technical teams. You will be responsible for translating complex business needs into well-defined epics, user stories, and acceptance criteria while ensuring successful delivery of platform features through agile methodology. This role requires strong analytical and critical thinking skills, with demonstrated ability to break down complex problems and communicate solutions effectively to diverse audiences, from business stakeholders to technical teams.

About CDI Platform Team

The Citco Document Intelligence (CDI) Platform team is a specialized unit within the Transformation Office (TO), dedicated to revolutionizing document processing and data extraction across Citco's global operations. Leveraging cutting-edge technologies including Generative AI (GenAI), Large Language Models (LLMs), and Machine Learning, our multidisciplinary team collaborates with business units to build and implement intelligent automation solutions that enhance operational efficiency, reduce manual effort, and improve data quality.

The CDI platform represents a strategic investment in next-generation document processing capabilities, combining advanced AI/ML models, cloud-native architecture, and enterprise-grade security to deliver innovative solutions for Citco's diverse document processing needs.

Job Duties in Brief:

Requirements Gathering & Analysis:

• Lead stakeholder engagement and Joint Application Development (JAD) sessions to elicit business requirements

• Create comprehensive business and functional requirements documentation

• Break down requirements into epics, features, and sprint-ready user stories

• Design wireframes, process flows, and technical diagrams to support requirements

Implementation & Testing:

• Conduct requirement walk-through sessions with development teams

• Manage technical dependencies and solution design

• Present feature demonstrations during sprint reviews

• Support QA teams with test planning and UAT execution

• Oversee regression testing activities

Leadership & Process:

• Mentor junior analysts in requirements gathering and documentation

• Drive continuous improvement of requirements management processes

• Participate in agile ceremonies and facilitate sprint activities

• Manage stakeholder relationships and expectations

Required skills and qualifications:

• 8+ years of business analysis experience, including 2+ years in a lead role

• Financial services industry experience preferred

• Strong understanding of AI/ML concepts, particularly in intelligent document platforms

• Extensive experience with agile methodologies and writing user stories

• Proficiency in agile tools (JIRA, Confluence)

• Experience with wireframing tools (Figma)

• Experience with diagramming tools (Draw.io, Visio, Mermaid)

• Proficiency in requirements management tools and testing methodologies

Core Competencies:

• Excellent analytical and critical thinking skills

• Strong communication and presentation abilities

• Stakeholder management and relationship building

• Problem-solving and solution-oriented mindset

• Ability to break down complex problems into manageable components

• Strong documentation and organization skills

• Ability to work independently and as part of a team

What We Offer:

• A challenging and rewarding role in an award-winning global business

• Opportunities for personal and professional career development

• Great working environment, competitive salary and benefits, and opportunities for educational support

• Be part of an industry leading global team, renowned for excellence

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Confidentiality Assured.