Milestone Technologies, Inc.

Lead Business Analyst

Milestone Technologies, Inc.  •  Republic of India (Onsite)  •  3 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

seeking an experienced Lead Business Analyst with strong project management capabilities to lead business analysis activities and support the successful delivery of complex, cross-functional technology initiatives. This role serves as the primary bridge between business stakeholders, technical teams, and project leadership—translating strategic objectives into clear requirements, actionable plans, and measurable outcomes. The ideal candidate combines deep business analysis expertise with hands-on experience in project planning, Agile delivery, stakeholder management, risk management, financial tracking, and executive reporting.

Key Responsibilities

  • Lead end-to-end business analysis activities, including discovery, current-state assessment, requirements elicitation, process mapping, gap analysis, solution definition, and validation.
  • Partner with business leaders, product owners, architects, engineering teams, and vendors to define scope, priorities, success measures, and delivery expectations.
  • Translate business needs into clear business requirements, functional requirements, user stories, acceptance criteria, process flows, and supporting documentation.
  • Apply project management discipline to develop and maintain project plans, schedules, milestones, dependencies, resource assignments, and delivery forecasts.
  • Facilitate Agile ceremonies and working sessions, including backlog refinement, sprint planning, daily coordination, reviews, retrospectives, and requirements workshops.
  • Monitor delivery progress, identify risks and issues, manage dependencies, and escalate decisions or constraints with clear impact and recommended actions.
  • Track project financials, including planned spend, forecasts, actuals, variances, and related reporting.
  • Define and monitor key performance indicators and delivery metrics to support informed decision-making and continuous improvement.
  • Maintain key workstream artifacts, including requirements documentation, RAID logs, decision logs, status reports, roadmaps, and governance materials.
  • Prepare concise executive-level presentations and communicate project status, risks, decisions, and outcomes to leadership and delivery teams.
  • Support change management, business readiness, user acceptance testing, implementation planning, and post-launch stabilization.
  • Provide guidance and quality oversight to business analysts and project team members, promoting consistent standards and delivery practices.

Required Qualifications and Skills

  • Extensive experience as a Lead Business Analyst, Senior Business Systems Analyst, or similar role delivering complex technology or business transformation initiatives.
  • Demonstrated experience applying project management methodologies, tools, and controls across the project lifecycle.
  • Strong knowledge of Agile and Scrum practices, with practical experience managing backlogs and delivery activities in Jira.
  • Proficiency in requirements elicitation, stakeholder analysis, process modelling, data analysis, user stories, acceptance criteria, and solution validation.
  • Advanced Microsoft Excel skills for project planning, analysis, financial tracking, forecasting, and reporting.
  • Strong PowerPoint skills with the ability to develop clear, executive-ready presentations.
  • Excellent written, verbal, facilitation, negotiation, and organizational skills.
  • Ability to work effectively with executive leadership, business stakeholders, technical teams, and third-party partners.
  • Strong analytical judgment, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
  • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent professional experience.

Preferred Qualifications

  • Project Management Professional (PMP), Certified ScrumMaster (CSM), PMI Professional in Business Analysis (PMI-PBA), Certified Business Analysis Professional (CBAP), or equivalent certification.
  • Experience supporting enterprise IT programs, cross-functional workstreams, and organizational change initiatives.
  • Experience with resource planning, vendor coordination, governance forums, and senior leadership communications.
Milestone Technologies, Inc.

About Milestone Technologies, Inc.

Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.

We work with the world’s leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization.

Milestone is focused on building an employee-first, performance-based culture, and for over 25 years, we have demonstrated a history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow.

Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Follow us on:

Facebook: https://www.facebook.com/MilestoneTechnologiesInc

Twitter: https://twitter.com/MilestoneTech

Blog: https://milestone.tech/blog/

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Fremont, California
Year Founded
1997
Social Media