Job Description

Lead and oversee business analysis activities across multiple projects, ensuring quality delivery through team members. Own and enforce the quality, consistency, and completeness of business analysis deliverables across all projects. Define, standardize, and enforce Business Analysis methodologies, templates, and governance practices across the organization. Manage, mentor, and develop Business Analysts, including performance management, capability development, and resource allocation across projects. Provide direction and oversight to Senior Business Analysts, ensuring alignment with defined standards and delivery expectations. Act as the escalation point for complex business analysis challenges, cross-project conflicts, and stakeholder misalignment. Define and manage prioritization of Business Analysis efforts across multiple projects in alignment with business and delivery leadership. Maintain a balance between strategic oversight and selective hands-on involvement in critical initiatives. Engage with senior stakeholders, clients, and partners to understand business needs and define strategic solutions. Represent the Business Analysis function in client engagements, ensuring alignment between client expectations and delivery outcomes. Collaborate with Product, Engineering, QA, and DevOps teams to ensure alignment between business objectives and system implementations. Ensure visibility on requirements-related risks and dependencies, coordinating with Project/Delivery Managers for overall delivery alignment. Provide domain expertise and solution support during pre-sales, proposals, and client discussions when required . Drive continuous improvement of Business Analysis practices and recommend innovative approaches to enhance delivery effectiveness. Requirements Bachelor’s degree in MIS, Computer Engineering, Computer Science, or a related field. 7–10 years of experience as a Business Analyst, with at least 2–3 years in a leadership or senior role. Strong experience in fintech, banking, or digital transformation projects. Proven experience leading requirements gathering and managing complex stakeholder environments. Strong hands-on experience with Agile methodologies and tools such as Jira. Experience in business process modeling, data analysis, and solution design. Strong understanding of SDLC and software delivery processes. Excellent leadership, mentoring, and team management skills. Strong negotiation, communication, and stakeholder management capabilities. Ability to manage multiple projects and priorities in a fast-paced environment. Strong analytical thinking and problem-solving skills.