Apollo

Lead Business Analyst

Apollo  •  London, GB (Hybrid)  •  3 hours ago
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Job Description

Who we are

Apollo, a Skyward Group company, is an innovation-inspired insurance platform operating at Lloyd’s of London, delivering data-driven and creative solutions across a broad range of risks.

Our name reflects our origins. Inspired by one of our founding investors, Neil Armstrong, the first person to walk on the moon, the business was built with the same pioneering mindset. Alongside Jim Hays, Neil set out to create a different kind of Lloyd’s platform, focused, agile and built around people.

Since launch in 2009, we have grown into a diversified insurance group offering products across Property, Casualty, Marine, Energy and Transportation, Specialty and Reinsurance, alongside Smart Follow and digital and embedded risk programmes. Our experience and unique ecosystem give Platform Partners the best chance of success, from navigating the Lloyd’s new entrant process through to the delivery of their long-term strategy.

With a team of more than 300 professionals, we continue to grow with purpose, combining underwriting excellence, innovation and collaboration to enable a more resilient and sustainable world.

Your Role

As Lead Business Analyst, you'll combine strategic leadership with hands-on delivery.You'll establish and continuously improve Apollo's Business Analysis practice while partnering with stakeholders across Technology, Underwriting, Finance, Risk and Data to translate complex business challenges into clear, deliverable solutions. You'll bring structure to ambiguity, ask the right questions and ensure every requirement is grounded in genuine user need.

This is an excellent opportunity for someone who enjoys building capability, influencing ways of working and remaining actively involved in delivery rather than moving into pure people management.

What you'll do

  • Lead and establish Apollo's Business Analysis practice, defining standards, templates and best practice.
  • Partner with stakeholders across Technology, Underwriting, Finance, Risk and Data to understand business needs and translate them into clear, deliverable solutions.
  • Own requirements from discovery through to delivery, producing user stories, process maps and functional documentation.
  • Facilitate workshops, discovery sessions and cross-functional collaboration.
  • Work closely with Engineering, Architecture and Data teams to ensure business requirements translate into practical technical solutions.
  • Analyse current and future business processes, identifying opportunities to simplify, automate and improve.
  • Support user journey mapping, UX activities and solution design where appropriate.
  • Contribute to testing, user adoption and successful implementation of new capabilities.
  • Coach and support partner Business Analysts, helping maintain consistent standards across internal and external delivery teams.
  • Help shape agile delivery, backlog management and ways of working across the Digital Solutions function.

What we are looking for

You'll bring experience leading Business Analysis within digital, software or data-driven environments and be comfortable operating across both strategic and delivery-focused work.

We're particularly interested in people who have experience with:

  • Proven experience as a Senior or Lead Business Analyst delivering digital products or software solutions.
  • Experience establishing or improving Business Analysis standards, frameworks or ways of working.
  • Excellent stakeholder management, with the confidence to challenge constructively and influence decision making.
  • Strong experience gathering requirements, facilitating workshops and writing high-quality user stories.
  • A solid understanding of agile delivery, backlog refinement and iterative product development.
  • Experience working alongside Product Managers, Engineers, Architects and Data teams.
  • Process mapping and business process improvement experience, including identifying opportunities for automation.
  • An understanding of data, systems integration and API-led solutions.
  • Experience coaching, mentoring or supporting other Business Analysts would be beneficial.
  • Experience within insurance or another regulated industry would be beneficial but is not essential

What you’ll get in return

We offer a competitive and thoughtfully designed reward package that reflects the value of our people. This includes a fair and attractive salary, discretionary bonus, and a comprehensive benefits package - including 31 days’ annual leave, a non-contributory pension and private medical insurance.

Our commitment to inclusion

At Apollo, people are at the heart of everything we do. We are a diverse, growing team of empowered experts who bring collaboration, innovation and data-driven thinking to every relationship and every risk.

We believe diversity and inclusion go far beyond targets. They are essential to understanding the global communities we serve and to making better decisions. That’s why we are committed to developing diverse talent at every level and creating an environment where different perspectives are genuinely valued, supported and celebrated.

We also run a programme of events, training and initiatives designed to recognise both the challenges and opportunities that come with building an inclusive workplace.

Hybrid & flexible working

Flexible and hybrid working are fully embraced at Apollo. We do not believe in presenteeism. Instead, we trust our people to work in ways that allow them to perform at their best, balancing professional responsibilities with personal commitments.

Supporting your application

Apollo is committed to creating an inclusive recruitment experience where every candidate feels supported and able to perform at their best.

To help us do this, we invite you to complete a confidential ClearTalents profile. It takes just a few minutes and allows you to share any adjustments that may support you during the recruitment process.

Your information remains private, and the recruitment team is only notified if an adjustment is requested. Please register to create your profile here: ClearTalents

Apollo

About Apollo

Apollo was launched in 2009 to provide clients and brokers with an agile and entrepreneurial insurance partner. The Apollo name recognised the success of one of its founding investors, Neil Armstrong, who in 1969 was the first person to walk on the moon.

We are an innovation inspired insurance platform offering insurance products across property, casualty, marine, energy and transportation, specialty, reinsurance, and Smart Follow teams via Syndicate 1969. Through Syndicate 1971, ibott, we offer digital and embedded risk programmes, whilst our Strategic Partner Syndicates business supports new Lloyd’s entrants from initial concept to full managing agency services.

What makes us different?

Our wide range of products put us in a unique position where our entrepreneurial approach and service excellence delivers creative and flexible solutions for our clients and partners all in one place as we continue our exciting growth journey. Apollo is a great place to work with an inclusive culture where everyone is welcome, included, and can thrive. Our workplace is collaborative, supportive and innovative, and we strive to produce the best results possible, together. Opportunities exist to develop our employees’ key strengths and we are supported in ways that matter to each individual. In addition to generous employee benefits, flexible working is fully embraced and utilised. We understand that no one colleague is the same and that each of us has our own responsibilities and roles outside of our working life.

“We attract and retain the highest quality talent by developing a team atmosphere where opportunity exists for our employees and partners.” David Ibeson, Group CEO

Industry
Finance & Insurance
Company Size
201-500 employees
Headquarters
London, GB
Year Founded
2009
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