About Citco:
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
About the Team & Business Line:
As a Lead Business Analyst within the Intelligent Automation (IA) team, you will collaborate with stakeholders to gather requirements, identify opportunities for improvement, and implement automated solutions for the Citco Group. You will work closely with process owners and business unit representatives to streamline and digitize operational processes, aiming to achieve efficiency and cost savings for Citco.
Your Role:
Lead and deliver automation projects utilizing technologies such as RPA, Python, and Cloud.
Gather, analyze, and document business requirements, user stories, and acceptance criteria.
Evaluate business processes for potential transformation and automation opportunities.
Collaborate with business SMEs and technical teams to brainstorm and assess solution feasibility.
Create and review detailed solution design documents outlining current and future states.
Develop wireframes, mockups, and low-fidelity prototypes to visualize business requirements and workflows.
Document and communicate proposed solutions' business outcomes and benefits.
Establish best practices, standard templates, and project governance guidelines for automation projects.
Manage all project life cycle phases, from scoping and solution development to implementation.
Work with Process Owners and Business Leads to roll out completed solutions.
Maintain and groom the product backlog.
Organize and lead Scrum meetings, including stand-ups, backlog grooming, reviews, and retrospectives.
Occasionally perform weekend testing for releases, typically one or two per quarter.
Coach and develop staff to perform successfully in their current roles and develop them into management positions
About You:
Bachelor’s degree in Finance, Accounting, Economics, Mathematics, Computer Science, Information Systems, or related field
3+ years of experience working as a business analyst in an agile environment, preferably to deliver software/automation solutions
1-2 yrs experience leading a team
Exceptional communications skills, both written and oral
Ability to work independently
Able to gather functional/non-functional requirements and translate user requests to technical specifications
Understanding of the benefits of Business Process Management, Machine Learning, and Intelligent Automation
Create and execute test plans in Dev/QA/UAT Environments
Design, evaluate, and monitor key metrics with business teams
Assets:
Experience using JIRA and Confluence to manage projects
Our Benefits:
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, we continue to pioneer award-winning services and technology solutions that meet ever changing markets.
A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry’s preeminent service provider, reassuring clients that their critical administration functions are in safe hands.
Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions.
Our Divisions
Citco Fund Services & Investor Relations
CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more.
Governance Services
Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services.
Banking, Depositary & Custody Services
Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms.
Citco Technology Management
Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.
