Job Description

As passionate about our people as we are about our mission.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Q2 is the platform behind some of the biggest names in fintech banking today. Over the years, we’ve worked with amazing clients to launch next-generation financial services that are redefining banking for millions of everyday Americans nationwide. As we scale our platform into the tens of millions of users, we’re looking to bring on a Lead Business Analyst to help define requirements for some of our key products and help us define the BaaS ecosystem of the future.

As a Lead Business Analyst on our Banking as a Service team, you will be responsible for executing on a product delivery strategy for your focus areas within accounts, onboarding, and money movement. Your work will focus primarily on the product functionality we build alongside our 3rd party partners – you’ll be uncovering client and bank needs, accurately scoping effort, creating robust documentation, developing product delivery goals, and actively managing the product details for your functional area. Think of yourself as the glue that ties together Q2’s Banking as a Service platform working with all the different parts of our group to help us launch new products and evolve our existing ones so our clients can continue defining the cutting edge of banking.

RESPONSIBILITIES

• Work with Product leadership to develop and effectively prioritize the product backlog.
• Experience partnering with and understanding technology development.
• Partner with internal stakeholders, development, operations, external partners, and cross-functional leaders to identify, build and measure features and functionality that meet business goals.
• Manage the product implementation side of critical back office and customer support features within our management console.
• Define product functionality and write detailed User Stories/Epics with empathy for the end user journeys that help engineers build with a clear end goal in mind.
• Provide scope for a release and define release timing and strategy
• Work with the team to define each sprint plan, review completed work, and accept/reject results. This person is highly available to the team.
• Apply Agile methods and processes to promote a disciplined software development process that encourages frequent inspection and adaptation of ongoing work product.
• Create product documentation for developers, clients, and banks to ensure alignment, expedite product development, and grow our knowledge base.
• Articulate product vision and user stories in a manner clearly understandable to development teams, stakeholders and clients.

EXPERIENCE AND KNOWLEDGE

• Typically requires a Bachelor's degree in (relevant degree) and 8+ years of related experience; or an advanced degree with 6 years of experience.
• Previous financial services, payment product management, or fintech experience highly preferred, partnerships a plus.
• Familiarity with various account and money transfer types including but not limited to Savings, DDA, ACH, real-time payments, wire transfers, card payments is preferred.
• Experience with AI UX prototyping tools a plus.
• Well versed in process management, demonstrated ability to manage complex rollouts with multiple stakeholders – has launched products at scale.
• Strong teamwork, organization, and problem resolution skills.
• Excellent verbal, written, presentation, and interpersonal skills.
• Self-starter with proven ability to deliver results with minimal assistance is a must.
• Highly determined and driven to achieve results with a clear track record of doing so.
• Scrappy; quick to find the best path to a goal by collaborating with others.
• An intuitive problem solver, comfortable operating in ambiguity.
• Detail- oriented with an eye for data analysis.
• An effective communicator that can align internal and external stakeholders.
• A pragmatic optimist that brings positive energy to everyone they work with.

This position requires fluent written and oral communication in English.

Health & Wellness

• Hybrid Work Opportunities

• Flexible Time Off

• Career Development & Mentoring Programs

• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents

• Community Volunteering & Company Philanthropy Programs

• Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

Our Culture & Commitment:

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.