Overview
Primary Function Formulates and defines business scope and objectives through research and fact-finding combined with an understanding of business and industry requirements Performs functional analysis, requirements, definition and application module configuration and testing.
Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions Responsible for the identification of and resolution of gaps in the business processes.
Involved in security/authorization set-up, user documentation, data interface design, data migration and reconciliation May be involved in the installation and tuning of modification, as well as archiving data. Generally, this position has light programming skills in the appropriate language to develop necessary work arounds
Education: Bachelor's degree in related field, specialized training, or equivalent work experience
Deployment hours for the position: This position requires a few hours of night shifts 10pm to 12:00am (2-3 times per month) and 3 times a year for Epic Upgrades from 1:00am - 5:00am.
Additional Requirements Deep understanding of information systems, business processes, the key drivers and measures of success for the relevant business.
Deep knowledge of requirements management, diagramming, use case development.
Deep knowledge in process design, reengineering, and requirements documentation methodologies.
Experience in the design and production of quality deliverables
Solid understanding of Software Development Life Cycle Strong vendor relationship skills.
Skilled in Project Management, has ability to manage small to intermediate projects.
Strong communication skills, both verbal and written.
Must be able to multi-task and prioritize tasks within a timely manner.
Experience: Eight (8) years of relevant technical or business work experience.
Must be able to handle confidential information, such as; Personal Health Information (PHI) and Personal Identifiable Information (PII) and will handle Production Support tickets.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
At Mercy, care is more than a job - it’s a calling.
Every day, our caregivers bring compassion, skill and purpose to the communities we serve across Arkansas, Kansas, Missouri and Oklahoma. Whether you're building your career at the bedside, in a clinic or supporting care behind the scenes, you’ll find meaningful ways to make an impact - while growing in a way that’s uniquely yours.
As a physician-led, integrated health system with more than 50 hospitals and nearly 1,000 care sites, Mercy combines advanced technology, collaboration and a shared commitment to better care.
Rooted in a faith-based mission and inspired by the legacy of the Sisters of Mercy, our work is guided by a deep sense of purpose - to care for the whole person and serve our communities with compassion and dignity.
Here, you’ll find an environment where you’re supported to grow, connected to a team that cares and empowered to do your best work.
Because at Mercy, there are many paths - but one calling.
