Job Description

Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities:

The Lead Barista will report to the SR. F&B Manager for the Cafe and serve as a key support in day-to-day operations. This role assists with maintaining service standards, guiding barista team performance, and ensuring consistency across product quality and guest experience. The Lead Barista will help oversee the shift execution, support onboarding and training, and act as a liaison between frontline staff and management.

• Ensures that all customers are educated on our products and services

• Answers customer questions regarding coffee blends, preparation, and product freshness

• Greets all customers with fast, friendly, personalized service

• Accurately enters sales orders into POS system in a courteous and friendly manner for our customers

• Develops an understanding of coffee and tea regions and the various differences in flavor and blends

• Sells and serves baked goods and miscellaneous food items to customers

• Maintains a clean and organized workplace so that team members can locate resources and product as needed

• Other duties as assigned by management

Qualifications

• All applicants must be at least 18 years of age

• Customer service is a must

• Cashier experience is a must

• Ability to interact with co-workers in order to ensure compliance with company service standards

• Ability to multitask in a fast paced, team-oriented environment

• Must be fluent in English. Bilingual is a plus

• Ability to work independently and/or in a team environment

• Ability to work in an open aired environment during all climate conditions

• Ability to lift and carry items weighing up to 30 pounds, up and down stairs/ramps

• Must be able to stand for extended hours

• Ability to work extended hours, nights, weekends, and holidays

• Must have sufficient mobility to perform assigned production tasks including standing, constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time

• Must meet state and local health requirements for food handlers and alcoholic beverage services

• Practice safe work habits, follow safety policies, procedures, and regulations, complete company-wide safety training and any addition job specific safety training

• Reliable transportation is a must

Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information

Skills

• Customer Service

Behavior Required

• Team Player: Works well as a member of a group, in a friendly and pleasant manner

• Dedicated: Devoted to a task or purpose with loyalty or integrity