Job Description

Company

Farm Family

Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Job Description

Summary:

This is a production underwriting position responsible for underwriting and processing assigned lines of business. They serve as trainers and/or mentors for less experienced team members. They may be expected to complete higher volumes of work and learn multiple lines of business. Associate Underwriting Specialist could also have an expert knowledge of the personal lines policy administration systems and processes in order to service and underwrite policies and accounts. Independently provide technical support to the team as questions arise from Associate Underwriters during the daily policy/account service work.

Employees in this role are required to accurately record all hours worked and submit timesheets in accordance with company policy. Overtime may be assigned as business needs dictate, and employees are expected to work overtime when required.

This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours.

• Coaches Associate Underwriters who require direction with the review of policy referrals and/or the handling of policy transactions.
• Sustains a larger volume of work items including special projects and/or challenging state assignments.
• Handles the manual conversion of policies between different policy administration systems. This involves manual rating of premium, policy endorsements, drivers, etc.
• Assists Associate Underwriters and Underwriters who require assistance or direction when responding to correspondence received from agents or third parties.
• Maintains established agent relationships for policies that he/she is responsible for servicing.
• Develops written correspondence that can be utilized as a guide for professional communication when working with agents to resolve policy service issues.
• Identifies system and procedural inefficiencies and bring forward a potential solution to management.
• Demonstrates expertise and serves as a resource on project teams at the department and company level
• Participates in User Acceptance testing as new systems are designed and deployed.

Qualifications / Experience Required:

• Associate degree.
• Equivalent experience considered in place of collegiate studies
• Two to four years of experience.

Preferred Qualifications:

• Four to six insurance courses through the Insurance Institute of America, preferred

PLEASE NOTE:

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.

Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Core Values

At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we aspire to be - guiding how we work, how we lead and how we succeed.