Job Description

Lead Associate - Product

Department: IT

Employment Type: Permanent - Full Time

Location: Pune

Key Responsibilities

• Partner with claims, operations, data, and technology teams to gather requirements, document business rules, and define data-driven solutions.
• Analyze P&C claims data to identify trends, data quality issues, operational gaps, and opportunities to improve reporting and decision-making.
• Create and validate source-to-target mappings, data definitions, process flows, and acceptance criteria for claims data initiatives.
• Support development and enhancement of dashboards, KPIs, client reporting, and operational analytics related to claims performance.
• Participate in testing, reconciliation, and stakeholder reviews to ensure delivered solutions meet business and data requirements.

Skills, Knowledge and Expertise

• Bachelor's degree in Business, Data Analytics, Information Systems, Insurance, or a related field.
• 4+ years of business analysis, data analysis, or reporting experience, preferably within Property & Casualty insurance claims.
• Strong understanding of P&C claims processes, including FNOL, coverage, reserving, claim payments, recoveries, litigation, and closure.
• Advanced SQL and Excel skills, with experience profiling, validating, reconciling, and interpreting complex claims datasets.
• Experience with Power BI or similar business intelligence tools, data warehouses, data mapping, and Agile delivery practices