WNS

Lead Associate - Operations

WNS  •  Pune, IN (Onsite)  •  2 days ago
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Job Description

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

Job DescriptionEnsure client SLA’s and deliverables are met Perform requisite MIS (Count sheets, internal & external reporting) Strong domain knowledge and able to support review process good understanding on ERP like SAP-Fiori, and preferably Blackline etc. To be willing to work in UK shifts Drive initiatives and Team building activities. Adhere to reasonable operational requests from the management. To attend all meetings and training as per requirements Review resource performance, The candidate should have 1-3 Years of Work Experience in F&A in the area of General Ledger. Prior experience in service/ BPO industry. • Has prior customer handling experience. • Prior experience of Entertainment or retail industry• Commerce Graduate/Postgraduate• Good Communication Skills• Proficiency in Microsoft Office skills Capabilities: Domain expertise• Good communications skills• multi-tasking skills• Detail and Analytical• Ability to work efficiently in a fast-paced environment. • Flexibility to work in different shifts

Qualifications

B.com, MBA or Above

WNS

About WNS

WNS, part of Capgemini, is an Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of June 30, 2025, WNS has 66,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York
Year Founded
1996
Website
wns.com
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