o Excellent knowledge of end-to-end O2C process.
o Should have performed Billing, query handling with good communication skills.
o good knowledge on account receivable principle and concepts
o Contact with customers via email and MS Teams on a day-to-day basis.
o Act as Voice of the Customer internally to represent customer needs and wants.
o Strong experience working with Excel/Spreadsheets.
o Compliance rules and regulations are a part of process / product knowledge.
o Should be able to judge in case the request is to be escalated or not for further clarification.
o Should be able to meet agreed upon KPIs as per Client, their operational definitions, and targets.
o Client Reporting (any client systems where client reports are generated / updated)
o Speaks, writes, converses fluently and convincingly with team members / clients.
o Gathers and analyses data to solve problems fast and effectively after evaluating possible options.
Monitor and reconcile lease liabilities and righto fuse assets
Assist with audits by providing documentation and explanations for lease transactions
Ensure compliance with accounting standards (e.g., ASC 842, IFRS 16) and comp policies
Bachelors or Masters Degree in commerce or finance or qualified/semi-qualified professional accountant (Graduate (Finance) , Post-Graduate (Finance) , BBA, MBA, CA, CMA, CS) 8 - 10 Years
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
