Job Description

The AR Billing Operations Specialist will support day-to-day activities of Comdata and Relay Advance Payments process with a strong focus on carrier advances, payment reconciliation, customer billing review, credit monitoring and operational controls.

The role will be responsible for ensuring that the advance payments issued to carriers are accurately tracked, appropriately utilized, reconciled against invoices and ultimately reflected in customer billing. The position will also help identify and resolve payment, billing and reconciliation discrepancies. The role will also be responsible for maintaining accurate user access and authorization data for advance-payment activities.

This is an individual contributor role requiring strong analytical ability, attention to detail, ownership and effective coordination across Finance, Operations, Customer Service, Carriers, and other internal stakeholders.

• Track and reconcile carrier advance payments against utilization and outstanding balances.
• Reconcile service provider invoices vs. payments issued and resolve discrepancies.
• Monitor carrier advances vs. customer billing to ensure timely and accurate cost recovery.
• Monitor credit thresholds and exposure, highlighting exceptions for timely action.
• Investigate and resolve payment, billing and reconciliation issues with relevant stakeholders.
• Maintain accurate user access and authorization data for advance payment activities.
• Prepare reconciliation reports, aging reports and exception reports for management review.
• Support month-end closing, audit requirements and financial controls related to billing and payments.
• Identify process gaps and support continuous improvement of Advance Payments billing operations.
• Bachelor's degree in Accounting, Finance, Business Administration, or a related discipline.
• 2–5 years of experience in accounts receivable, billing operations, finance operations, payment reconciliation or a similar role.
• Strong understanding of AR, billing, payment reconciliation, invoicing and financial controls.
• Experience working with payment transactions, invoices, advances, credits and account reconciliations.
• Strong Excel/Google Sheets skills, including lookups, pivot tables, conditional logic, data validation and reconciliation techniques.
• Ability to work with large volumes of transactional data and identify discrepancies accurately.
• Good written and verbal communication skills.
• Ability to coordinate effectively with internal and external stakeholders.
• Strong attention to detail and commitment to data accuracy.
• Ability to prioritize multiple issues and meet deadlines in a fast-paced operational environment.

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.