ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Provide quality customer service via processing.
Your tasks include monitoring and tracking outstanding invoices, sending payment reminders via email, and generating and distributing account statements to customers as needed. You will follow up on overdue accounts to ensure timely payment and resolve disputes or discrepancies related to billing. Maintaining accurate records of all communications with customers regarding collections, updating customer accounts to reflect payments, adjustments, or write-offs, and preparing and submitting regular reports on collection status and aging accounts are also key aspects of your role.
Graduate Commerce 4-6 years in Accounts Receivable (Collections).
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
