EXL

Lead Assistant Manager

EXL  •  Noida, IN (Onsite)  •  2 months ago
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Job Description

  1. 5-11 years of experience in P2P
  2. Candidate must have business level written and spoken skills in English
  3. End to end knowledge of P2P function and an ability to keep informed of trends
  4. Overall understanding of processes, continuous improvement work and an ability and interest in identifying and championing new ideas for possible adoption & transformation experience is added advantage
  5. Manage all SLAs & KPIs and ensure efficient service delivery
  6. Develop action plans to ensure that improvement development plans are achieved
  7. Experience in interaction with Vendors / Requestors as necessary
  8. Maintain day to day operations & performance, administration and communication to Client and leadership
  9. Reporting on the defined process metrics on a weekly, monthly and quarterly basis
  10. Ensure Internal Control compliance and External Audit requirements are always met
  11. Working and managing teams in a matrix organization
  12. Ability to build and sustain relationships with internal and external stakeholders
  13. Ability to manage multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity
  14. Should have experience of managing a large team
  1. 5-11 years of experience in P2P
  2. Candidate must have business level written and spoken skills in English
  3. End to end knowledge of P2P function and an ability to keep informed of trends
  4. Overall understanding of processes, continuous improvement work and an ability and interest in identifying and championing new ideas for possible adoption & transformation experience is added advantage
  5. Manage all SLAs & KPIs and ensure efficient service delivery
  6. Develop action plans to ensure that improvement development plans are achieved
  7. Experience in interaction with Vendors / Requestors as necessary
  8. Maintain day to day operations & performance, administration and communication to Client and leadership
  9. Reporting on the defined process metrics on a weekly, monthly and quarterly basis
  10. Ensure Internal Control compliance and External Audit requirements are always met
  11. Working and managing teams in a matrix organization
  12. Ability to build and sustain relationships with internal and external stakeholders
  13. Ability to manage multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity
  14. Should have experience of managing a large team

Bachelor Degree Min 8 years

EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
Website
exlservice.com
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