EXL

Lead Assistant Manager

EXL  •  Noida, IN (Onsite)  •  3 months ago
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Job Description

You will be responsible for executing & managing assigned client engagement/s at an executive & relationship level within the practice. You can expect to work with external & internal client/s personnel to contribute on operational risk projects.

The primary responsibilities of this role include –

  • Vendor Risk Assessment: Evaluate new supplier engagements using established screening methods to determine applicable risk functions.
  • Stakeholder Collaboration: Partner with Sourcing, Business Partners, Vendors, and risk function SMEs to resolve issues and ensure timely pre- and post-contract due diligence.
  • Process Management: Support intake, documentation screening, and coordination with contract administration; manage due diligence close-out and act as liaison with Legal and spoke departments.
  • Risk Monitoring & Reporting: Maintain vendor profiles and risk registers; prepare risk reports, dashboards, and monthly performance packs highlighting trends and metrics.
  • Vendor Screening: Conduct external checks (financial health, negative news, compliance indicators).
  • Governance & Documentation: Ensure policies, SOPs, and workflows are clearly defined, updated, and documented.
  • Leadership & Team Development: Assign work, mentor associates, provide feedback, and manage stakeholder relationships.
  • Performance Management: Meet SLA targets, prepare performance dashboards, and deliver process-related reports.
  • Customer Service: Provide timely and accurate support to all stakeholders.
  • Graduate from a reputed university with 4 to 7 + years of total work experience
  • Understanding and working experience of Vendor Risk Compliance process
  • Understanding of the domain needs of the process and its key drivers
  • Data analytical skills
  • Proficient in working on Excel and data representation skills
  • Proficient in creating and updating dashboards
  • Proficient in communication, negotiation and constructive resolution of conflicts
  • Good networking capability and client-facing skills
  • Experience in working on contracts related projects
  • Identifying, categorizing, abstracting and presenting key information in the specified format
  • Reviewing different agreements for adherence to defined client position, standardizing agreements & mapping deviations
  • Administration of contract databases/repositories using contract management software or client-provided tools
  • Excellent communication and interpersonal skills

EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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