Lead the full testing lifecycle across global SAP programs, covering test planning, test case design, execution, defect management, reporting, regression cycles, automation strategy, and communication protocols.
Define and operate the Test Factory model, organizational structures, roles, and responsibilities for test managers, leads, and testers, supported by clear RACI matrices to ensure accountability and operational efficiency.
Implement quality gates, and metrics frameworks to ensure consistent delivery quality, traceability, and client satisfaction across all test phases.
Develop and maintain a scalable skills matrix and resource capability model to support workforce planning.
Establish and manage the Defect Lifecycle process, including escalation paths integrated with project governance, release management, and change control workflows.
Lead readiness and onboarding for new engagements, ensuring all tools, processes, environments, and resources are prepared for seamless SAP test execution across functional areas including O2C, P2P, O2P, R2R, M2C, and BI.
Facilitate alignment sessions with delivery teams, core solution teams, program leadership, and client stakeholders to optimize coverage, efficiency, and cross-functional collaboration.
Champion business continuity planning, implementing backup strategies and resource contingency plans to ensure uninterrupted testing services across global engagements.
Manage and coordinate teams of 20+ SAP testers and test leads, ensuring alignment with timelines, quality standards, risk mitigation plans, and overall program objectives.
Engage with senior and executive management, presenting test strategies, risk assessment
Role requirements:
This role in projects have strong client exposure. Individual actively contribute to internal knowledge development on a global business level and proactively coach teams. Individual support or lead bids, operate at director level in major client organizations, and master one or more businessorindustry domains. ‹
Individual is responsible for functional guidance over the whole project or application life cycle and leverage relationships with colleagues, partners and clients to build thought leadership and conceptualize new offerings.‹
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com
