Job Description

The Lead Analyst will play a key role in managing and overseeing the client data delivery process, ensuring that all deliverables consistently meet defined client requirements while adhering to established quality standards and timelines.

Responsibilities:

• Deliver accurate and complete data for client deliverables.
• Ensure timely delivery of data in line with agreed schedules.
• Perform initial root cause and quality control analyses to identify and assess issues in deliverables.
• Develop and maintain ongoing data surveillance processes to monitor recurring deliveries.
• Support new client onboarding by defining data delivery formats and schedules.
• Establish appropriate data delivery methods (e.g., Databricks to Databricks, Databricks to other platforms, Snowflake) based on client requirements.
• Collaborate with internal teams to obtain approval for sharing non-PHI data and selecting delivery methods.
• Partner with clients to validate, troubleshoot and ensure successful test data sharing.
• Build and maintain Databricks dashboards to support client delivery needs.
• Build, test (QA/UAT), and deploy code in Databricks and Snowflake environments.
• Troubleshoot data delivery issues, identify root causes, and coordinate with relevant teams to resolve them.
• Work with Forsyth teams to address questions and provide clarity on data.
• Provide release notes to internal teams.
• Identify and implement optimizations in current processes.
• Support quarterly product releases, including developing new processes to accommodate new data or structural changes to existing client delivery datasets.

Qualifications:

• At least 2 plus years of healthcare analytics experience, with a Bachelor’s degree in a related field preferred.
• Excellent verbal and written communication skills is required. Effectively communicate complex data concepts to both technical and non-technical stakeholders.
• Ability to work effectively in a dynamic, rapidly changing environment; operates well with ambiguity.
• Proficiency in data manipulation tools (SQL, Python) and data warehousing (Databricks).
• Snowflake knowledge a plus.
• Knowledge of process improvement, data delivery, and reporting automation.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 79,000 - 131,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.