AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.
If you want to shape a brighter future at AIA Digital+, please read on.
About the Role
As member of the AIA Group IT, Solution Centre delivery team, provide Business Analyst skills to project delivery. The Business Analyst role is an integral contributor to the Group IT Solution Centre team, as they meet directly with Business stakeholders to gather and understand requirements, to potentially any area of the business in Asia. The Business Analyst will need to be professional, able to communicate well and confidently, and be able to represent and manage the customer’s requirements through to delivery.
Meet with business stakeholders to understand new requests and communicate high-level requirements to the project delivery teams in the form of Business Requirements Document (BRD) for effort estimation.
Once a project is initiated, consult and collaborate with business teams to develop detailed business requirements based on the initial (approved) BRD. This includes creating workflows to represent the future “To-Be” process using Visio or Lucid chart.
Create business requirements documentation for projects using a well-defined hierarchy within project tools such as DevOps or Jira.
Lead meetings with business stakeholders and present requirements clearly to ensure information is easily understood and actionable.
Provide subject matter expertise on Power Platforms, UiPath, Workday, Copilot Studio and Generative AI, distinguishing between default/implicit features and customized requirements.
Create wireframe designs using Figma or Sketch and align them with business stakeholders as part of the requirements-gathering process.
Manage requirements and user stories within projects using Azure DevOps.
Engage with business stakeholders to refine requirements and secure formal sign-off.
Create UAT test plans that align with business requirements documentation.
Work with both offshore and onshore development teams to ensure that implementation and design align with business requirements.
Increase the quality of business requirements at the start of the project to ensure request are well defined for the developers & testers, enabling UAT to be completed with minimal defects and errors.
Deliver project on time while ensuring high levels of customer satisfaction
Build a career with us as we help our customers and the community live healthier, longer, better lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.
(2) Macau SAR refers to the Macau Special Administrative Region.
