Job Description

Build the AI Deployment Engine for Modern Enterprises

Planhat is evolving.

We are building the place where commercial teams run and automate their most important commercial processes — powered by AI. Our AI Deployment Program ( ADP) is how we make that real.

ADP is our forward-deployed, high-impact team that partners with customers to design, automate, and operationalize complex commercial workflows using Planhat’s AI Platform.

This is not traditional Professional Services or a support function. ADP is a strategic growth engine.

We are now hiring an ADP Lead to build, scale, and lead this function globally—based in either our US hubs in Los Angeles, New York, or one of our European hubs in Stockholm or London.

The Role

As ADP Lead, you will:

• Own and scale Planhat’s AI Deployment Program as a revenue-generating business unit
• Build and lead a high-caliber team of AI Deployment Strategists and technical experts
• Partner with our GTM teams to accelerate enterprise deals
• Partner with Product to inform roadmap based on real-world deployments
• Design repeatable frameworks for deploying AI-driven commercial processes
• Productify solutions that we custom built for clients
• Drive customer outcomes that expand ARR and increase retention
• Own the P&L of ADP.

You will operate at the intersection of:

• Enterprise sales
• Process design
• Product
• AI implementation
• Organizational transformation

This role requires both strategic depth and operator-level execution.

What You’ll Build

Over the next 24 months, Planhat ADP will:

• Become a core differentiator in the enterprise
• Increase ACV and expansion velocity
• Shorten time-to-value and improve GRR and NRR for customers
• Develop structured deployment methodologies for AI-native workflows
• Create packaged offerings with clear ROI
• Be a a multi-million dollar business unit.

Together with our team, you will define the model, packaging, team structure, delivery standards and GTM motion.

This is a build role.

What We’re Looking For

We’re looking for someone who:

• Is technical, and AI native.
• Has scaled a Solutions, Forward-Deployed and Professional Services team in the enterprise
• Understands AI deployment beyond hype — real implementation, real constraints
• Can design and standardize complex workflows
• Is commercially sharp — understands revenue, margin, and leverage
• Is comfortable owning P&L
• Can recruit and inspire top-tier talent
• Thrives in ambiguity and builds structure where none exists
• Has experience working for top tier management consulting firms leading client engagements

Bonus if you:

• Have worked with workflow automation platforms
• Have built AI-native or automation-driven products or services

Have experience moving from “time & materials” to outcome-based models

Why This Role Matters

We believe the future enterprise is increasingly automated.

Companies will run on a spectrum — from human-to-AII-driven workflows to fully autonomous processes. Planhat is building the platform where both coexist.

ADP is how we bridge the gap between technology and transformation.

This role is critical to that future.