Job Description

About Us
Planned Parenthood League of Massachusetts (PPLM) is the state’s leading provider of sexual and reproductive health care, nationally recognized for education and research. Our mission: ensure everyone in Massachusetts has access to compassionate, judgment-free care and education. We operate four health centers and offer telehealth statewide as part of a network of 600 Planned Parenthood affiliates nationwide.

What You’ll Do:

As a Lead Advanced Practice Clinician, you’ll join a dedicated and skilled team at one of our Health Centers where you will provide high-quality sexual and reproductive health (SRH) services, including sexual and reproductive health care, contraception, STI care, gender-affirming hormone therapy, abortion care, and more.

You will provide valuable oversight in clinic operations, provide APC mentorship, and deliver life-changing healthcare services in a highly supportive environment at the state’s leading provider of sexual and reproductive health care.

You will also be responsible for providing mentorship, coaching, and supervision for a team of highly dedicated APCs at our Metrowest Massachusetts location as well as our Float APCs.

Lead APCs at PPLM are critical team members who help shape our clinical environments and foster a strong sense of teamwork and excellence, while adhering to PPLM, state, and federal protocols including OSHA, CLIA, and MA Department of Public Health regulations

If you have ever wanted to be at the frontline of providing sexual and reproductive health care, now is a great time to join our team! PPLM has been around for nearly 100 years, and we’re thrilled to continue developing the next generation of clinicians to lead this work well into the future.

Your Day to Day:

Clinical Responsibilities:
• Deliver direct patient care in family planning and abortion services in Metrowest Massachusetts
• Facilitate patient flow and ensure adherence to standard workflows for clinical efficiency
• Serve as clinical resource for Advanced Practice Clinicians and Patient Care Assistants
• Ensure compliance with PPLM's Follow-Up Manual for abnormal results and referrals

Administrative Responsibilities:
• Collaborate with Health Center Managers to adjust staffing as needed
• Provide clinical performance observations and feedback to Advanced Practice Clinicians (APCs) based in Metrowest Massachusetts as well as Float APCs
• Provide mentorship, coaching, and professional guidance to Advanced Practice Clinicians
• Participate in hiring, onboarding, and training of Advanced Practice Clinician staff
• Review quarterly audits and incident reports; develop corrective action plans as needed
• Attend all clinician and site management meetings
• Analyze clinical and operational reports to improve service delivery
• Maintain current knowledge and adherence of PPFA and PPLM protocols and support any updates
• Provide clinical coverage outside of regular hours as needed
• Other tasks and responsibilities as needed

Qualifications:

• Master's or Doctorate degree and current Massachusetts licensure as NP, CNM, or PA; CPR certified
• 3 years of management experience preferred
• Proficiency in Spanish, Haitian Creole, or Brazilian Portuguese is highly preferred
• A strong commitment to providing the full range of sexual and reproductive health care is essential; prior experience is welcomed but not required
• Strong interpersonal skills; commitment to health equity and an ability to work with diverse populations
• Familiarity with Microsoft Office Suite; ability to stay active throughout shifts

Why Join Us?
We offer a comprehensive and competitive benefits package, including:
• Generous Paid Time Off
• Medical, Dental, and Vision Insurance
• 403(b) Retirement Plan with employer match
• Life and Disability Insurance
• Professional Development Opportunities
• Commuter Benefits
• A mission-driven workplace that values equity, inclusion, and belonging
PPLM is a 501(c)(3) charitable organization, and an equal opportunity employer that values a diverse workforce and a culture of inclusivity and belonging. Equity, diversity, and inclusion are core values at PPLM and a chance for us to make long-term, meaningful change. We are actively working to build a culture that reflects the communities we serve and embodies cultural humility, recognizing that advancing health equity begins within our own organization. We are taking steps to make progress in our own organization and are committed to building an equity practice in all aspects of our work.
We believe that communities most impacted by health inequities must be centered in the work we do. Therefore, we strongly encourage applications from Black, Latinx, Asian, and Indigenous people of color, Trans and gender non-conforming people, LGBTQIA+ people, people with disabilities, and working-class people for all our positions.
Employment and advancement at PPLM are based on individual qualifications and abilities, without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under law.