Job Description

Job Summary

Azure Infrastructure Management

• Manage and support Azure services including:

Incident & Problem Management

• Handle P1/P2 critical incidents and major outages.
• Perform root cause analysis (RCA) and implement corrective actions.
• Provide L3 support for complex technical issues.
• Work closely with Microsoft support for critical escalations.

Identity & Access Management

• Implement RBAC policies and access governance.
• Configure Conditional Access Policies and MFA.
• Troubleshoot authentication and authorization issues.

Patching & Backup Management

• Manage VM patching using Azure Update Manager.
• Monitor and validate backup jobs.
• Perform restoration and disaster recovery testing.
• Ensure compliance with backup and retention policies.

Networking

• Configure and troubleshoot:
• Resolve network connectivity and performance issues.

Monitoring & Performance Optimization

• Configure Azure Monitor, Log Analytics, and Alerts.
• Analyze performance metrics and optimize workloads.
• Implement proactive monitoring and health checks.
• Prepare operational and capacity reports.

Automation & DevOps

• Develop and maintain Infrastructure as Code (IaC).
• Work extensively on:
• Automate repetitive operational activities.

Security & Compliance

• Implement Azure security best practices.
• Support audits, vulnerability remediation, and compliance reporting.

Cost Optimization (FinOps)

• Analyze Azure spend and recommend optimization opportunities.
• Rightsize Azure resources.
• Implement Reserved Instances and Savings Plans.
• Generate cost optimization reports.

Technical Leadership

• Mentor L1 and L2 engineers.
• Conduct technical reviews and knowledge-sharing sessions.
• Prepare SOPs, Runbooks, and Operational Guidelines.
• Participate in customer governance reviews and technical discussions.

Key Responsibilities

Azure Infrastructure Management

• Manage and support Azure services including:

Incident & Problem Management

• Handle P1/P2 critical incidents and major outages.
• Perform root cause analysis (RCA) and implement corrective actions.
• Provide L3 support for complex technical issues.
• Work closely with Microsoft support for critical escalations.

Identity & Access Management

• Implement RBAC policies and access governance.
• Configure Conditional Access Policies and MFA.
• Troubleshoot authentication and authorization issues.

Patching & Backup Management

• Manage VM patching using Azure Update Manager.
• Monitor and validate backup jobs.
• Perform restoration and disaster recovery testing.
• Ensure compliance with backup and retention policies.

Networking

• Configure and troubleshoot:
• Resolve network connectivity and performance issues.

Monitoring & Performance Optimization

• Configure Azure Monitor, Log Analytics, and Alerts.
• Analyze performance metrics and optimize workloads.
• Implement proactive monitoring and health checks.
• Prepare operational and capacity reports.

Automation & DevOps

• Develop and maintain Infrastructure as Code (IaC).
• Work extensively on:
• Automate repetitive operational activities.

Security & Compliance

• Implement Azure security best practices.
• Support audits, vulnerability remediation, and compliance reporting.

Cost Optimization (FinOps)

• Analyze Azure spend and recommend optimization opportunities.
• Rightsize Azure resources.
• Implement Reserved Instances and Savings Plans.
• Generate cost optimization reports.

Technical Leadership

• Mentor L1 and L2 engineers.
• Conduct technical reviews and knowledge-sharing sessions.
• Prepare SOPs, Runbooks, and Operational Guidelines.
• Participate in customer governance reviews and technical discussions.

Skill Requirements

Azure Infrastructure Management

• Manage and support Azure services including:

Incident & Problem Management

• Handle P1/P2 critical incidents and major outages.
• Perform root cause analysis (RCA) and implement corrective actions.
• Provide L3 support for complex technical issues.
• Work closely with Microsoft support for critical escalations.

Identity & Access Management

• Implement RBAC policies and access governance.
• Configure Conditional Access Policies and MFA.
• Troubleshoot authentication and authorization issues.

Patching & Backup Management

• Manage VM patching using Azure Update Manager.
• Monitor and validate backup jobs.
• Perform restoration and disaster recovery testing.
• Ensure compliance with backup and retention policies.

Networking

• Configure and troubleshoot:
• Resolve network connectivity and performance issues.

Monitoring & Performance Optimization

• Configure Azure Monitor, Log Analytics, and Alerts.
• Analyze performance metrics and optimize workloads.
• Implement proactive monitoring and health checks.
• Prepare operational and capacity reports.

Automation & DevOps

• Develop and maintain Infrastructure as Code (IaC).
• Work extensively on:
• Automate repetitive operational activities.

Security & Compliance

• Implement Azure security best practices.
• Support audits, vulnerability remediation, and compliance reporting.

Cost Optimization (FinOps)

• Analyze Azure spend and recommend optimization opportunities.
• Rightsize Azure resources.
• Implement Reserved Instances and Savings Plans.
• Generate cost optimization reports.

Technical Leadership

• Mentor L1 and L2 engineers.
• Conduct technical reviews and knowledge-sharing sessions.
• Prepare SOPs, Runbooks, and Operational Guidelines.
• Participate in customer governance reviews and technical discussions.

Other Requirements

Azure Infrastructure Management

• Manage and support Azure services including:

Incident & Problem Management

• Handle P1/P2 critical incidents and major outages.
• Perform root cause analysis (RCA) and implement corrective actions.
• Provide L3 support for complex technical issues.
• Work closely with Microsoft support for critical escalations.

Identity & Access Management

• Implement RBAC policies and access governance.
• Configure Conditional Access Policies and MFA.
• Troubleshoot authentication and authorization issues.

Patching & Backup Management

• Manage VM patching using Azure Update Manager.
• Monitor and validate backup jobs.
• Perform restoration and disaster recovery testing.
• Ensure compliance with backup and retention policies.

Networking

• Configure and troubleshoot:
• Resolve network connectivity and performance issues.

Monitoring & Performance Optimization

• Configure Azure Monitor, Log Analytics, and Alerts.
• Analyze performance metrics and optimize workloads.
• Implement proactive monitoring and health checks.
• Prepare operational and capacity reports.

Automation & DevOps

• Develop and maintain Infrastructure as Code (IaC).
• Work extensively on:
• Automate repetitive operational activities.

Security & Compliance

• Implement Azure security best practices.
• Support audits, vulnerability remediation, and compliance reporting.

Cost Optimization (FinOps)

• Analyze Azure spend and recommend optimization opportunities.
• Rightsize Azure resources.
• Implement Reserved Instances and Savings Plans.
• Generate cost optimization reports.

Technical Leadership

• Mentor L1 and L2 engineers.
• Conduct technical reviews and knowledge-sharing sessions.
• Prepare SOPs, Runbooks, and Operational Guidelines.
• Participate in customer governance reviews and technical discussions.