Job Description

Join the Accor Group, an ecosystem of over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.​

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.​

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

#WeAreHeartists

To discover the life that awaits you at Accor, visit https://careers.accor.com/

Position Title: LD Intern Iberia and MedNa (F/M/X)

Location: Madrid, Spain

As a Learning & Development Intern – Iberia & Mediterranean North Africa, you will support the Accor Academy team in the administrative and operational management of training activities.

You will play a key role in ensuring the smooth execution of training programs, supporting the L&D Manager in day-to-day operations, and contributing to a high-quality learner experience.

What will you do?

• Manage training enrolments and maintain participant lists
• Coordinate training logistics, schedules, and room bookings
• Support the administrative follow-up of training sessions
• Handle FUNDAE documentation and ensure compliance
• Collect and consolidate participant data from hotels
• Prepare and distribute training materials and certificates
• Maintain and update training databases and tracking tools
• Support reporting and data analysis (mainly in Excel)
• Use internal systems (Learn Your Way, Aspen, Beteam) to track training activities
• Assist with communication, translations, and general team support

Qualifications

Our ideal profile would be:

• Strong proficiency in Microsoft Office tools, especially:
• Excel (data tracking, processing, and basic reporting)
• Outlook and PowerPoint
• Strong attention to detail and organizational skills
• Ability to manage and process data accurately
• Ability to handle multiple tasks and priorities simultaneously
• Structured, reliable, and proactive working style
• Currently studying (Bachelor’s or Master’s) in HR, Business, or related field
• Fluent in Spanish (written and spoken)
• Professional level of English (minimum B2)
• Knowledge of French or Italian is a plus
• Interest in Learning & Development and international environments

Additional Information

What's in there for you?

• Unique opportunity to develop your career with worldwide Augmented Hospitality leaders.
• Package of benefits and perks of working for Accor, including discounts for hotels worldwide, annual bonus based on your own performances, and much more!
• Work in a multi-national team.
• Hybrid way of working (3 days in the office + 2 days at home).
• Talent development opportunities.
• Corporate Social Responsibility activities.
• Local benefits

If this role speaks to your ambitions, take the next step in your journey and apply today! #WeAreHeartists