Job Description

L&D Delivery Specialist IIIThis role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Technical Instructor – HPE Networking

HPE Networking (HPEN) Education Services is seeking an experienced technical instructor to deliver high-impact training to customers, partners, and employees. This role is ideal for a networking professional who combines deep technical expertise with strong classroom presence, customer focus, and a passion for helping technical communities build real-world skills.

The instructor will primarily support North American time zones, with occasional global delivery requirements. Travel may be required, up to 50%.

Responsibilities

• Deliver professional, engaging technical training in classroom, virtual classroom, and event-based environments.
• Train customers, partners, and employees on HPE Networking technologies, including campus access, switching, cloud-based network management, security, and SD-WAN.
• Support the full training delivery lifecycle, including customer consultation, scoping of training requirements, tailored delivery, beta course delivery, certification workshops, and exam proctoring.
• Prepare for new and emerging technologies on an ongoing basis and support readiness for new course launches.
• Provide actionable feedback to course development teams based on classroom experience, learner questions, and customer needs.
• Represent HPE Networking Education Services with professionalism, technical credibility, and a strong customer-success mindset.

Required Qualifications

• 5+ years of experience in technical training, technical pre-sales, network consulting, or implementation/support of networking products in LAN, WAN, security, or internet services environments.
• Strong wireless networking background, with additional expertise in switching, security, and cloud-based network management.
• HPE Aruba Networking Certified Professional – Campus Access certification.
• One or more of the following certifications: ACP-S, ACP-NS, or APC-Central.
• Strong knowledge and experience with:
  • AOS-10
  • AOS-CX
  • HPE Aruba Networking ClearPass
  • HPE Aruba Networking Central
  • SD-WAN
• Excellent verbal, written, presentation, and facilitation skills.
• Experience using virtual presentation and collaboration tools.
• Ability to travel within assigned territory and to regional or global events as needed.
• Bachelor’s degree in Computer Science, IT, Engineering, or equivalent experience.
• Fluent in English.

Preferred Qualifications

• Expert-level HPE Aruba Networking certification.
• Experience delivering HPE Aruba Networking courses to customers, partners, or employees.
• Experience with courseware development, certification preparation, or technical enablement programs.
• Demonstrated ability to drive customer adoption through effective technical education.

Why This Role Matters

HPE Networking instructors are trusted technical ambassadors who help learners gain confidence, validate skills, and successfully adopt modern networking solutions. This role directly supports customer success, partner capability, and the growth of the global HPE Networking technical community.

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Change Management, Coaching, Communication, Creativity, Critical Thinking, Data Analysis, Design Thinking, Empathy, Follow-Through, Growth Mindset, Instructional Design, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Organizing, Process Development (PD), Professional Presentation, Saba, Strategic Objectives {+ 2 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#costarica#networking

Job:

Learning & Development

Job Level:

Specialist

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.