Job Description

High Volume Biller Needed!

We are currently seeking a candidate with strong law firm billing experience, including complex billing matters (Splits, Multi-payors, AFAs, etc). 5+ years of experience with Elite 3E ( at least 2+ yrs recently). The ideal candidate will have excellent client interaction skills, be comfortable navigating evolving processes and technology, and demonstrate interest in growing into a role that provides guidance and support to the billing team in a collaborative, fast-paced environment. We are also looking for candidates who have demonstrated stability, with a minimum of three years in prior roles.

Key Responsibilities:

Invoice Preparation & Submission

1. Prepare, review, finalize, and submit client invoices
2. Ensure accuracy in billing entries, task codes, and discounts.
3. Coordinate with the e-billing team
4. Obtain and document required approvals for deferrals, write-offs, and time transfers

Client Communication & Support

• Serve as the primary point of contact for billing-related inquiries
• Provide timely and professional responses to client questions or concerns
• Clarify billing details and resolve discrepancies with diplomacy and accuracy

Internal Collaboration & Support

• Work closely with attorneys, legal assistants, and accounting for necessary billing information.
• Maintain ownership of issues from start to resolution, escalating matters when needed.
• Collaborate with team members to provide support during peak periods when required.

Performance & Compliance

• Ensure compliance with client billing guidelines, firm policies, and confidentiality requirements.
• Maintain accurate documentation of client billing requirements and track updates or changes as needed.
• Meet deadlines, performance metrics, and service-level expectations tied to billing cycles and client satisfaction.

Required skill set:

· Strong experience with complex billing, including multi-payor, fixed-fee, and split billing arrangements

· Intermediate Excel skills, including formulas and pivot tables

· 5+ years of experience with one of the following: Elite 3E with 2+ CURRENT years).