Job Description

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Lavatory (LAV) Service Agent is responsible for servicing aircraft lavatory systems by safely removing waste and replenishing lavatory fluids in accordance with airline, airport, and safety regulations. This role plays a critical part in maintaining aircraft cleanliness, sanitation, and operational readiness while ensuring all services are completed on schedule to support on-time departures.

What you will be doing

• Service aircraft lavatory systems using specialized service vehicles and equipment.

• Remove waste from aircraft lavatory tanks and dispose of materials in accordance with environmental and regulatory requirements.

• Replenish aircraft lavatory fluids and supplies as required.

• Conduct pre-trip and post-trip inspections of LAV service vehicles and equipment.

• Follow all airline, airport, FAA, TSA, OSHA, and company safety procedures.

• Ensure proper use of personal protective equipment (PPE) at all times.

• Report equipment malfunctions, safety hazards, spills, or operational concerns to management immediately.

• Maintain accurate service records and documentation.

• Coordinate with ramp operations, dispatch, and airline personnel to ensure timely aircraft servicing.

• Assist with other ground support duties as assigned.

• Maintain a clean and organized work environment and service vehicles.

• Perform other duties as requested

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for:

• Previous driving experience of tractor trailers, box trucks, buses, etc. preferred.

• Must be 18 years of age or older.

• Must have a home telephone.

• Must have reliable transportation.

• Must have a valid driver's license, commercial license preferred.

• Must have minimum of HS diploma or GED/Equivalent.

• Possess the tact to deal with all levels of employees and client representatives.

• Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.

• Must be able to lift, carry, and/or hold up to 50 lbs.

• Physical exam may be required to confirm above.

• DMV check required.

• Must pass pre-employment and random drug test.

• Must be able to read, write, understand and carry out instructions in English.

• Pass a Criminal Background Check.

• Must be able to verbally direct in English.

• Must possess the necessary authorization to work in the U.S. from the Immigration and Naturalization Service (INS).

• Exposure to aircraft noise, moving equipment, fuel fumes, and varying weather conditions.

• Exposure to sanitation and waste handling processes requiring strict adherence to safety and hygiene procedures.

• May be required to work weekends, overnight shifts and holidays.

• May be exposed to occasional loud noise levels.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!