Job Description

Company Description

Radisson Hotel Group is one of the world's largest hotel groups, with ten distinctive hotel brands and more than 1,400 hotels in operation and under development across over 95 countries.

The Group's overarching brand promise is Every Moment Matters, supported by its signature Yes I Can! service philosophy.

Our people are at the heart of our success. Your job brings new challenges and plenty of action every day. At RHG, we value your entrepreneurial spirit and ability to work as part of a team.

We embrace an inclusive and supportive culture where we work together to create memorable moments every day. Be yourself, bring your individuality to the team, and discover exciting career opportunities with one of the most dynamic hospitality companies in the world.

Job Description

We are currently seeking a Laundry Supervisor to join our vibrant team. The Laundry Supervisor will carry out the following activities:

• Support and assist in the smooth running of the laundry department, where all aspects of the guest service experience are delivered, ensuring both property and company cleanliness standards are attained and adhered to.
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
• Collaborate with colleagues to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
• Support and deliver on the strategies and objectives of the laundry department taking ownership for assigned areas of responsibility.
• Develops and builds own skills, knowledge and experience at every opportunity within the laundry department, which aligns with the culture of growth, development and performance expected by the company.
• Collaborates with the Head of Department, ensuring that departmental inventory is maintained, that productivity targets are achieved and performance levels are attained.
• Build and maintain effective working relationships, communicating with key stakeholders whilst promoting the company culture and values.
• Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
• Supervise Laundry Staff: Manage a team of laundry attendants across multiple shifts
• Laundry Operations Management: Ensure all linens, uniforms, and textiles are washed, dried, folded, and delivered
• Inventory and Supply Control: Track linen inventory, conduct par counts, manage chemical supplies, place orders, and verify deliveries
• Quality Assurance: Inspect laundered items for stains, damage, or wear, and document items removed for replacement
• Reporting and Documentation: Maintain daily and weekly production reports, including chemical usage, and equipment status

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential

Additional Information

What We Offer You

• Special employee rates for you, your friends and family at all Radisson Hotels.
• 30% discount on all food and beverages at all Radisson Hotels.
• Free meals at the employee restaurant (only the taxable monetary benefit is subject to tax).
• An additional day off around your birthday as a special gift.
• Access to an employee benefits portal offering additional discounts and exclusive regional deals.
• A net referral bonus of CHF/EUR 550 for every successful hire resulting from your recommendation.
• A payment for every guest you successfully enrol in our Loyalty Programme.
• One complimentary overnight stay at your own hotel, including dinner and breakfast, together with a companion of your choice, within 4 to 6 months of joining.
• Free accommodation at our hotel during your first month if you relocate from another city to join us.
• Access to more than 2,000 online training courses through our in-house Radisson Academy.
• Diverse career opportunities worldwide across more than 1,400 hotels.
• Opportunities to gain experience at other hotels and broaden your professional horizons.

Why Become Part of Radisson Hotel Group?

Live the Magic of Hospitality – Become part of a team that creates exceptional experiences and unforgettable moments every day. Let your Yes I Can! spirit shine and bring hospitality to life.

Build a Great Career – Regardless of your background or experience, we invest in your growth, learning and professional development, helping you reach your full potential.

Experience the Team Spirit – Join a workplace that is inclusive, inspiring and full of positive energy. We celebrate diversity, support one another and create a strong sense of belonging through our Employee Resource Groups and Inclusion Initiatives.

Lead with Your Ambition – Your ideas, passion and drive matter! We empower you to make a difference – in the hospitality industry, in your community and beyond.

Interested? Then Say "Yes I Can!" and Apply to Join Us.

Everyone is welcome at our hotel, regardless of age, gender, ethnic background, religion or beliefs, disability, sexual orientation or identity.

We are actively committed to equal opportunities and creating an inclusive working environment. Applications from people with severe disabilities or those with equivalent status are particularly encouraged.

We look forward to getting to know YOU!