Job Description

Help Deliver the Kalahari Experience 

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. 

Laundry Manager 

Kalahari Resorts & Conventions is seeking a Laundry Manager In this role, you’ll be responsible for the entire in-house laundry operation, ensuring that all areas have an adequate supply of clean, pressed linen as needed. This is a "working" manager position, and you’ll be responsible for fulfilling dual responsibilities of laundry personnel and manager when needed.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll enhance the guest and associate experience by promoting a clean, comfortable, and well-prepared environment that supports seamless daily operations. Through strong leadership and attention to detail, you’ll help ensure teams have what they need to deliver consistent, high-quality service across the resort.

Salary Range: $50k - $55k

Key Responsibilities 

• Oversee daily operations of the in-house laundry facility to ensure timely processing and distribution of linens.
• Supervise, train, and support laundry team members, fostering a positive and productive work environment.
• Monitor workflow, staffing levels, and productivity to meet operational demands across the property.
• Inspect linen quality and enforce standards for cleanliness, presentation, and handling
• Maintain and troubleshoot laundry equipment, coordinating repairs and preventative maintenance as needed.
• Manage inventory levels of linens, chemicals, and supplies to support uninterrupted operations
• Ensure compliance with safety, sanitation, and company policies and procedures.

What We’re Looking For 

• 3-5 years of experience in laundry, housekeeping, hospitality operations, or a related field, including at least 1-2 years in a supervisory or management role.
• Experience working in a high-volume hospitality, resort, or healthcare environment preferred.
• Strong knowledge of commercial laundry operations, equipment, and linen care standards.
• Proven ability to lead, train, and motivate a diverse team in a fast-paced environment.
• Ability to manage workflows, prioritize tasks, and meet operational demands under time constraints.
• Proven ability in troubleshooting laundry equipment preferred.
• Familiarity with inventory management and supply ordering processes.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible schedules, including weekends, holidays, and varied shifts as needed.

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including: 

• Career growth opportunities with promotion from within 

• 401(k) matching, paid time off, and holiday compensation 

• Health, dental, and vision coverage for full-time associates 

• Employee appreciation events, discounts, and perks at all resorts 

• Education assistance programs to help advance your career 

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. 

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.