Job Description

WE LOVE OUR WORK.

• Responsible for sorting, washing, drying, folding, stocking, and inventorying all linens and towels laundered in-house.
• Records inventory according to established guidelines. Reports results and concerns to Hotel Housekeeping leadership.
• Delivers laundry to applicable areas as needed. This includes but is not limited to hotel rooms, banquet area, pool, and Hollydeck.
• Responsible for inspecting cleanliness of all laundered items. Ensures items are neat and clean for use according to established. Reports issues to Hotel Housekeeping leadership.
• Ensures supplies are stocked according to par levels. Reports need to order supplies to Hotel Housekeeping leadership as needed.
• Assists with hotel housekeeping duties as needed. This includes but is not limited to cleaning hotel rooms, dispatch duties, and houseperson duties.
• Maintains and cleans all laundry machines after use.
• Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
• Responsible for inspecting cleanliness reporting cleanliness and safety issues.
• Safely uses all soaps, chemicals, and equipment according to established guidelines. Reports any safety issues to Hotel Housekeeping leadership.
• Reports any issues or potential problems to Hotel Housekeeping leadership as they arise.
• Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
• Assists Hotel Housekeeping team with housekeeping duties as needed.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.

BRING US YOUR BEST.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.

• General Education Degree (GED) or High School Diploma; one to six months of related experience and/or training; or equivalent combination of education and experience.
• Must have strong interpersonal skills.
• Must have excellent verbal communication skills.
• Must be able to operate a two-way radio.
• Must be able to operate laundry equipment that includes but is not limited to commercial washer and dryer, iron, ironing board, and steamer.
• Must be able to work high volume days, nights, holidays, and weekends, as needed.
• Ability to work in a fast-paced environment.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.