Job Description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

The Marriott Phoenix Chandler, located in Chandler- a Southeast suburb of Phoenix, is the newest Full Service Marriott in the state of Arizona! Featuring 264 Guest Rooms and over 21,000 sq ft of event space, this hotel has the largest Ballroom in Chandler, AZ! Within the hotel, Proof ’19 features handcrafted cocktails, local beers, and Southwest cuisine. We Proudly Brew Starbucks Café serves a morning pick-me-up and variety of breakfast options. The hotel features modern décor and is situated within the Price Road Corridor, near some of Arizona’s largest employers, including Fortune 100 & 500 companies.

What you will have an opportunity to do:

LAUNDRY ATTENDANT

Marriott Phoenix Chandler Hotel | Pyramid Global Hospitality
Location: Chandler, Arizona

The cleanliness of our hotel is one of the main reasons guests choose to return and recommend the Marriott Phoenix Chandler Hotel to friends and family. Our Housekeeping team plays a critical role in creating a clean, comfortable, and memorable guest experience.

We are seeking a dependable and detail-oriented Laundry Attendant to join our Housekeeping team. The ideal candidate takes pride in their work and understands the importance of properly caring for and maintaining guest linens. This role is truly the “Heart of the House,” providing essential services that help ensure our guests can relax and enjoy their stay.

At the Marriott Phoenix Chandler Hotel, we believe a great Housekeeping team can turn a guest stay from OK to Outstanding!

YOUR ROLE

• Engage with guests in a friendly and professional manner and assist with their needs as appropriate.
• Work as part of the Housekeeping team to achieve and maintain the hotel's cleanliness and service standards.
• Wash, dry, fold, sort, and properly store guest room linens, towels, and other hotel laundry.
• Process restaurant, banquet, and catering linens as needed.
• Inspect linens for cleanliness, stains, damage, and overall condition.
• Ensure clean linens are properly organized and readily available for Housekeeping operations.
• Keep the laundry room, linen storage areas, and surrounding common areas clean, organized, and free of hazards.

• Properly operate laundry equipment and understand the appropriate use of cleaning chemicals and supplies.
• Follow all hotel safety procedures when handling equipment, chemicals, linens, and laundry carts.
• Assist Room Attendants and Housepersons with Housekeeping duties as needed.
• Help maintain a safe, clean, and organized work environment.
• Communicate and respond to guests and fellow team members in a friendly, helpful, and professional manner.
• Follow Marriott and Pyramid Global Hospitality standards and procedures.
• Perform other duties and responsibilities as assigned by management.

What are we looking for?

QUALIFICATIONS

• Previous hotel, laundry, or housekeeping experience preferred.
• Strong attention to detail and pride in maintaining high cleanliness standards.
• Neat, professional, and pleasant personality.
• Strong time management and organizational skills.
• Ability to work independently and as part of a team.
• Ability to communicate effectively with guests, team members, and management.
• Ability to work efficiently in a fast-paced hotel environment.
• Ability to work on your feet for extended periods of time.
• Ability to bend, stoop, kneel, reach, and move throughout the property as required.
• Ability to safely maneuver laundry and housekeeping carts in tight spaces.
• Ability to operate laundry and cleaning equipment safely and effectively.
• Ability to recognize and report maintenance, cleanliness, or safety concerns.
• Ability to lift, carry, push, and pull items weighing at least 25 pounds.
• Ability to work a flexible schedule, including weekends and holidays, based on hotel business needs.

PHYSICAL REQUIREMENTS

This position requires frequent standing, walking, bending, stooping, kneeling, reaching, lifting, pushing, pulling, and repetitive movements. The Laundry Attendant must be able to safely handle linens and operate laundry equipment and cleaning tools.

The position requires the ability to lift, carry, push, and pull loads of at least 25 pounds and safely maneuver carts weighing up to 100 pounds in tight spaces.

WORK ENVIRONMENT

The Laundry Attendant works primarily in the hotel's laundry, Housekeeping, and back-of-house areas. The position may involve exposure to heat, humidity, cleaning chemicals, noise from laundry equipment, and wet or slippery surfaces.

All team members are expected to follow Marriott Phoenix Chandler Hotel and Pyramid Global Hospitality safety standards and maintain a clean, organized, and safe work environment at all times.

OUR COMMITMENT

At Pyramid Global Hospitality, we believe our people are our greatest asset. We are committed to creating a workplace where team members are valued, supported, and given opportunities to grow.

Join the team at the Marriott Phoenix Chandler Hotel and help us create exceptional experiences for our guests every day.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.